Concourse A Kids' Zone
AUS describes it only as a play area where young children can play before their flight.
The short answer
Austin-Bergstrom International Airport's official wayfinding map lists three lactation spaces past security (near Gate 11, just past Checkpoint 4 and near Gate 36), five family or companion care restrooms, and a new Concourse A Kids' Zone near Gate 36, though AUS's own web pages describe none of these in detail. There is no sensory room. Since April 2026, AUS operates from a single terminal with no inter-terminal transfer.
Every fact on this page checked against official sources on Oct 28, 2026

Velivolo family score
Poor
Kids' play areas
1 (new)
Concourse A Kids' Zone, near Gate 36
Nursing rooms
3
Gate 11, Checkpoint 4, Gate 36
Family restrooms
5 on the map
Gates 9, 11 and 36, plus Departures level
Sensory room
None
Quiet Room across from Gate 16
Stroller rental
Not available
No rental service
Austin-Bergstrom International Airport's web pages still say little about family facilities, but its official wayfinding map now lists three lactation spaces past security, five family or companion care restrooms and a new Concourse A Kids' Zone in the West Gate expansion near Gate 36. There is no sensory room, just a second-floor Quiet Room. AUS is now a single terminal, having closed its South Terminal in April 2026, and it offers real touches for kids: a Lego vending machine and an art-installation gate.
Velivolo family score
Poor
Scored on published facilities, not opinion.
AUS's official wayfinding map now lists a Concourse A Kids' Zone at the west end of the terminal, near Gate 36. AUS has published no description, hours or age range for it yet.
AUS's official wayfinding map lists three lactation spaces past security: a Mother's Room near Gate 11, a freestanding suite just past Checkpoint 4 and a Nursing Room near Gate 36. Family restrooms are listed on both sides of security.
Standard TSA child rules apply across AUS's four checkpoints; the airport names no family lane, though it does spell out generous stroller and car-seat baggage allowances.
Since the South Terminal closed in April 2026, AUS is a single terminal with no inter-terminal transfer or re-screening to manage.
AUS names Berry Austin for smoothies and a sweets counter inside Toy Joy, but confirms no kids' menu, high chair or bottle-warming service anywhere.
No sensory room — AUS offers a second-floor Quiet Room with no published equipment or hours, and a Sunflower lanyard that needs 48 hours' notice.
Facility matrix
Terminal, gate, which side of security, hours and cost — in one place. Where AUS publishes nothing, we say so rather than guess.
| Facility | Status | Terminals | Security side | Hours | Age limit | Cost |
|---|---|---|---|---|---|---|
Children's play area 1 locations | Available | Barbara Jordan Terminal | Not published | — | Unknown | |
Nursing room / lactation pod 3 locations | Available | Barbara Jordan Terminal | Past security | Not published | — | Unknown |
Family / companion care restroom 5 locations | Available | Barbara Jordan Terminal | Both sides | Terminal hours | — | Free |
Baby changing table | Unconfirmed | — | — | — | Unknown | |
Sensory room | Not available | — | — | — | — | |
Family security lane | Not available | — | — | — | — | |
Stroller rental | Not available | — | — | — | — | |
Dedicated family lounge | Not available | — | — | — | — |
AUS's official wayfinding map lists a Concourse A Kids' Zone, described only as a play area where young children can play before their flight, at the west end of the terminal near Gate 36 in the West Gate expansion. AUS has not yet published a description page, hours or age range for it.
Verified Oct 28, 2026 · AUS official wayfinding map (airportmaps.flyaustin.com)AUS's official wayfinding map lists three lactation spaces, all past security: a Mother's Room near Gate 11, a freestanding lactation suite just past Checkpoint 4, and a Nursing Room near Gate 36 in the West Gate expansion. AUS's accessibility and family pages still do not mention them, and no hours or access rules are published.
Verified Oct 28, 2026 · AUS official wayfinding map (airportmaps.flyaustin.com)AUS's official wayfinding map lists five family or companion care restrooms: a family restroom near Gate 9 and a companion care restroom by Gate 11, both past security; a family restroom on the Departures level before security; and a family restroom and a companion care restroom in the West Gate expansion near Gate 36. The Gate 11 companion care restroom has a powered adult changing table rated to 400 pounds.
Verified Oct 28, 2026 · AUS official wayfinding map (airportmaps.flyaustin.com)AUS makes no published statement about baby changing tables in any restroom. What it does document is a "Parents on the Go" vending machine by Gate 9 selling a diaper changing kit, baby food, entertainment and snacks — an emergency backstop rather than a changing facility.
Verified Oct 28, 2026 · AUS — The Ultimate Guide to AUS: Kid BusinessAUS has no dedicated sensory room. The nearest thing is a quiet room on the second-floor mezzanine across from Gate 16, which the airport offers as a spot to take a break — no equipment list, no access procedure. For non-visible disabilities AUS runs the Hidden Disabilities Sunflower lanyard programme, free with 48 hours' notice.
Verified Oct 28, 2026 · AUS — The Ultimate Guide to AUS: Kid BusinessAUS advertises no family security lane. It itemises what each of its four checkpoints handles — general screening, known crew member, priority/premium, ADA screening, CLEAR and TSA PreCheck — and none of them is signed for families.
Verified Oct 28, 2026 · AUS — Travel & SecurityAUS offers no stroller rental; no rental service appears in its published passenger-services list.
Verified Oct 28, 2026 · AUS — The Ultimate Guide to AUS: 10 Passenger ServicesAUS has no family lounge. It does have a Mobility Lounge on the departures level by the ticket counters, but that is seating reserved for passengers using wheelchairs and other mobility devices, not a family space.
Verified Oct 28, 2026 · AUS For All — Accessibility ServicesPlay
One play area, with the gate it sits beside and whether you can reach it on a connection.
AUS describes it only as a play area where young children can play before their flight.
Feeding
All 3 locations with the gate each one sits beside — the detail that decides whether you can actually reach it.
Near Gate 11
Barbara Jordan Terminal
AUS publishes no access instructions for this room.
Just past Checkpoint 4
Barbara Jordan Terminal
AUS describes it as a freestanding lactation suite offering privacy to pump or nurse.
Near Gate 36
Barbara Jordan Terminal · Concourse A (West Gates)
AUS publishes no access instructions for this room.
Changing
By Gate 11
Barbara Jordan Terminal
Near Gate 9
Barbara Jordan Terminal · Departures
Barbara Jordan Terminal · Departures
West end of the terminal, near Gate 36
Barbara Jordan Terminal · Departures
Near Gate 36
Barbara Jordan Terminal · Departures
Quiet space
Up to the second-floor mezzanine, opposite Gate 16.
AUS offers it in its own words as a place to "find a quiet spot to relax if your kids need a break from the hustle and bustle of the terminal". It is a quiet room, not a designed sensory room: the airport publishes no equipment list, no access procedure and no statement that it was built for sensory needs. AUS's dedicated non-visible-disability provision is the Hidden Disabilities Sunflower lanyard, free 48 hours ahead by email or on (512) 530-2414.
Verified Oct 28, 2026 · AUS — The Ultimate Guide to AUS: Kid BusinessSecurity
Family lane
AUS publishes no family security lane. Its Travel & Security page itemises what each of the four checkpoints handles: Checkpoint 1 has TSA PreCheck, PreCheck Touchless ID, CLEAR with PreCheck, Known Crew Member, ADA screening and priority/premium screening; Checkpoint 2 is TSA PreCheck; Checkpoint 3 has general screening, CLEAR for general screening, ADA screening and priority/premium screening; Checkpoint 4 is general screening. No lane is signed for families. The first checkpoints typically open at 3:00 a.m.
Strollers and car seats
TSA rules apply: strollers, umbrella strollers, carriers, car seats and booster seats go through the X-ray and anything oversized is inspected by hand. AUS notes that with most airlines a car seat, bassinette and stroller are accepted without charge in addition to your checked bag, and recommends labelling each with a name and phone number.
Formula, milk and baby food
Formula, breast milk, toddler drinks and baby food are allowed over 3.4 oz (100 ml) and do not have to fit in the quart bag. Declare them at the start of screening and take them out of your bag. AUS separately reminds families that solid, sealed snacks come through security fine.
Shoes and jackets
Children 12 and under keep their shoes, light jackets and headwear on. AUS links directly to TSA's guidelines for screening children under 12.
TSA PreCheck with kids
Children 17 and under can use the PreCheck lane free with an enrolled adult. AUS has PreCheck at Checkpoints 1 and 2 and a PreCheck enrolment centre in baggage claim.
Before you arrive
AUS publishes a free Austie the Flying Pup coloring and activity book that walks young or first-time flyers through what to expect at the airport, and suggests visiting the terminal on a non-flying day to show a child the ticket counter and the checkpoint.
Sunflower lanyards for non-visible disabilities are free but need 48 hours' notice — email [email protected] or call (512) 530-2414.
Arrive early — this is not a normal airport right now
AUS asks for 2.5 hours before a domestic departure and 3 hours before an international one, longer than most US airports, because the Journey With AUS construction programme is live inside the terminal.
Short-Term Hourly Parking on Level 3 of the Red Garage puts you directly across from the check-in counters.
At the checkpoint
There is no family lane; pick a checkpoint by what it handles. Checkpoints 1 and 2 are PreCheck, Checkpoints 3 and 4 are general screening, and Checkpoints 1 and 3 also run ADA screening. The first ones open at 3:00 a.m.
A Lego vending machine sits just past Checkpoint 1, closest to Gate 15 — a useful bribe on the far side.
Keeping children busy after security
AUS's map now lists a Concourse A Kids' Zone near Gate 36, in the West Gate expansion, with no published hours or age range. Elsewhere it names Interimaginary Departures, an interactive art installation built as a fake gate with a flight board to Hogwarts and the Emerald City, at Gate 14; Toy Joy at Gate 12; Book People's children's section; and the Urban Nature Series augmented-reality murals between Gates 9 and 11.
For a break, the quiet room is on the second-floor mezzanine across from Gate 16.
Emergency baby supplies
A "Parents on the Go" vending machine by Gate 9 sells last-minute kid essentials — a diaper changing kit, baby food, entertainment and snacks. Sprinkles Cupcakes vending machines are at Gates 10, 15 and 23.
The companion care restroom is by Gate 11, a short walk from the Parents on the Go machine.
AUS publishes no stroller rental. Its ten-service passenger guide covers the Sunflower programme, robot coffee, grab-and-go outlets, the Mobility Lounge and Mobility Assistance Zone, guest services, lost and found, waste sorting, the wayfinding map, PreCheck enrolment and the rideshare tram — no rental of any kind.
Not published by AUS — set by each airline. AUS does note that with most airlines a stroller, car seat and bassinette are carried free in addition to the checked baggage allowance, and recommends labelling them.
Transfers
None — single terminal
AUS is a single-terminal airport with four checkpoints leading to all gates, so there is no people mover and no airside shuttle to learn. The trams that do exist are landside and go to the car park and rideshare areas: the Red Garage First Floor to Rideshare Tram runs daily 4 a.m. to midnight from both first-floor entrances of the Red Garage, easily reached from baggage claim; the Mobility Tram runs 8 a.m. to 8 p.m. from the third floor of the Red Garage, across the pedestrian walkway from the departures level, to the Rental Car Facility. Wheelchair-accessible shuttles serve the economy lots from outside baggage claim. Inside the terminal, pedestrian walkways have contrasting floor surfaces for travellers with visual impairments, a hearing loop runs on the east side roughly between Gates 1 and 12, and AUS supports GoodMaps turn-by-turn indoor navigation and free Aira visual interpreting. The airport publishes nothing about strollers on any of these services.
Layover playbook
What to actually do, by how long you have.
Know your rights
Lactation rooms
Austin-Bergstrom is a medium hub airport, so the federal FAM Act's lactation-room mandate applies. AUS's official wayfinding map lists three lactation spaces past security (near Gate 11, just past Checkpoint 4 and near Gate 36), though its accessibility and family pages do not yet describe them.
Changing tables
The FAM Act's changing-table requirement is written for medium and large hub airports, which should cover AUS. The airport confirms one companion care restroom by Gate 11, but publishes no statement on whether it, or any other restroom, has an adult or child changing table.
Milk and formula
TSA's national rule applies at every AUS checkpoint: formula, breast milk, toddler drinks and baby food over 3.4 oz (100 ml) are allowed and don't need to fit in the quart bag. AUS separately reminds families that solid, sealed snacks pass through security without issue. Declare liquids at the start of screening.
Boarding
Priority boarding for families is set by your airline, not by AUS — check your carrier's own policy before you fly. AUS does note that most airlines carry a car seat, bassinet and stroller free in addition to your checked bag.
If the facility is not there
AUS Guest Services can be reached at [email protected] or (512) 530-2414, the same contact used for Sunflower lanyard requests, which need 48 hours' notice. If a lactation space is locked or out of service, Guest Services is the place to ask.
Verified Oct 28, 2026 · FAA Reauthorization Act of 2018 (H.R. 302) — FAM Act provisionsQuestions
Yes. AUS's official wayfinding map lists three lactation spaces, all past security: a Mother's Room near Gate 11, a freestanding lactation suite just past Checkpoint 4, and a Nursing Room near Gate 36 in the new West Gate expansion. AUS's accessibility page and family guide still do not mention them, and the airport publishes no hours, booking rules or equipment lists, so treat the details as unconfirmed beyond location. If a nursing space is essential to your trip, contact AUS Guest Services before you fly.
Yes, newly. AUS's official wayfinding map lists a Concourse A Kids' Zone at the west end of the terminal near Gate 36, in the West Gate expansion, described as a play area where young children can play before their flight. AUS has published no hours, age range or equipment list for it yet. Its family guide, The Ultimate Guide to AUS: Kid Business, also names a toy store, Toy Joy, at Gate 12; a Lego vending machine just past Checkpoint 1; Interimaginary Departures, an interactive art installation built as a fake gate, at Gate 14; augmented-reality murals between Gates 9 and 11; and a children's book section at Book People.
Yes. AUS's official wayfinding map lists five: an ADA accessible family restroom near Gate 9 and a companion care restroom by Gate 11, both past security; an ADA accessible family restroom on the Departures level before security; and a family restroom and a companion care restroom in the West Gate expansion near Gate 36. The map describes the Gate 11 companion care restroom as having a changing table that holds up to 400 pounds and moves up and down electronically, with space for a caregiver and wheelchair. AUS's accessibility page itself names only the Gate 11 unit.
No, not in the dedicated sense. What AUS offers is a Quiet Room on the second-floor mezzanine across from Gate 16, which the airport describes in its own words as a place to 'find a quiet spot to relax if your kids need a break from the hustle and bustle of the terminal'. That is meaningfully different from a purpose-built sensory room: AUS publishes no equipment list, no access procedure, and no statement that the room was designed around sensory needs specifically. For non-visible disabilities, AUS's dedicated provision is the Hidden Disabilities Sunflower lanyard programme, available free with 48 hours' notice by emailing [email protected] or calling (512) 530-2414 — not a same-day option if you decide you need one on travel day itself.
No. AUS offers no stroller rental of any kind — its ten-service passenger guide covers the Sunflower programme, a robot coffee delivery service, grab-and-go dining outlets, the Mobility Lounge and Mobility Assistance Zone, guest services, lost and found, waste sorting, the wayfinding map, PreCheck enrolment and the rideshare tram, and no rental appears among any of them. AUS does note that most airlines carry a stroller, car seat and bassinet free in addition to your checked baggage allowance, and recommends labelling each item with a name and phone number before you gate-check it. Since the airport is now a single terminal with no inter-terminal transfer, a lightweight stroller you bring yourself is a realistic substitute for a rental that doesn't exist.
No — and this is worth knowing before you fly, because older guides still send families there. AUS closed the South Terminal on 31 March 2026 after nine years of operation; Allegiant and Frontier, the airlines that used it, moved into the Barbara Jordan Terminal on 1 April 2026, and the South Terminal building is being removed to make way for the new Midfield Taxiways and Concourse M. Since that date, every commercial airline at AUS operates from the single Barbara Jordan Terminal, with four security checkpoints leading to all gates. If you have an older travel guide or blog post recommending a South Terminal food truck, treat it as out of date — that option and the terminal it was in no longer exist.
No. AUS itemises exactly what each of its four checkpoints handles: Checkpoint 1 has TSA PreCheck, PreCheck Touchless ID, CLEAR with PreCheck, Known Crew Member, ADA screening and priority/premium screening; Checkpoint 2 is TSA PreCheck; Checkpoint 3 has general screening, CLEAR, ADA screening and priority/premium screening; and Checkpoint 4 is general screening. None of the four is signed for families specifically. The first checkpoints typically open at 3:00 a.m. Standard TSA child procedures apply regardless: children 12 and under can keep shoes, light jackets and headwear on, and children 17 and under can use PreCheck free with an enrolled adult, available at Checkpoints 1 and 2, alongside a PreCheck enrolment centre in baggage claim.
AUS leans on scattered attractions rather than one dedicated space. Interimaginary Departures at Gate 14 is the standout: an interactive art installation styled as a fake departure gate, with a flight board listing destinations like Hogwarts and the Emerald City. A Lego vending machine sits just past Checkpoint 1, closest to Gate 15. Toy Joy, a proper toy store, is at Gate 12, with a small sweets counter, Yummi Joy, inside it. Augmented-reality murals from the Urban Nature Series run between Gates 9 and 11 for slightly older kids with a phone. AUS also publishes a free Austie the Flying Pup colouring and activity book, downloadable before your trip, and suggests visiting the terminal on a non-flying day so a first-time flyer can see the ticket counter and checkpoint in advance.
Verification
Every figure on this page traces to one of these. Checked Oct 28, 2026.
Family restroom, no confirmed nursing room, no family lounge · 2026
Kid attractions, Quiet Room, stroller journey · 2026
No stroller rental, grab-and-go dining · 2026
Four checkpoints, no family lane, stroller/liquids rules · 2026
FAM Act lactation and changing-table provisions · 2018
Lactation spaces, family restrooms, Kids Zone · 2026

Founder & Family Travel Editor
Lia has flown with her own kids through more than 40 airports and built Velivolo so parents stop guessing what is actually waiting on the other side of security.
Gate-level family facilities for airports worldwide, checked against official sources and dated so you know how fresh they are.