---
type: Airline Policy
title: Aeromexico — Child & Family Travel Policy
description: "Independent guide to Aeromexico's published infant, stroller, bassinet and boarding policies for families flying Mexico routes with children."
resource: https://www.velivolotravel.com/airlines-child-policy/aeromexico/
tags: [airline, policy, latam, iata-am]
timestamp: 2026-06-03
---
# Flying Aeromexico with Kids: Family Boarding, Bassinets & Stroller Policy

**Quick Answer**: Per Aeromexico's published policy, families with children under 4 pre-board BEFORE Premier and Premier One elite groups — the segment-leading boarding sequence in Latin America.

**TL;DR**: Per Aeromexico's published policy, the carrier leads the Latin America cluster in family boarding — children under 4 pre-board before Premier and Premier One elite groups. Bassinets are available on 787-only wide-body flights and require an AM Plus bulkhead seat purchase of USD 86–200 per segment; the entire 737/737 MAX narrow-body fleet has no bassinet mounts. The Mexican TUA airport-use fee adds USD 150–250 per lap infant on long-haul international routes — a structural cost most parents discover only after booking.

## At a Glance
- **Lap Infant**: Free (Mexico) / 10% (Intl) — Under 24 months; TUA fee may apply
- **Family Boarding**: Yes — before Premier elite — Children under 4 years old
- **Stroller Check**: Free — Gate (≤10 kg) or counter; mainline 787/737
- **Car Seat Check**: Free — FAA or Norma Mexicana label required for cabin use
- **UM Service**: ~USD 60 dom / USD 100–150 intl — Ages 5–11; non-stop only; phone-only

## Quick Facts
- Per Aeromexico's published policy, families with children under 4 pre-board before Premier and Premier One elite groups — the broadest family-boarding threshold in the LATAM cluster by sequence.
- Per Aeromexico's published policy, bassinets are available only on Boeing 787-8 and 787-9 wide-body aircraft; the full 737 and 737 MAX narrow-body fleet has no bassinet attachment points.
- Per Aeromexico's published fee schedule, the AM Plus seat purchase required for bassinet use costs MXN 1,500–3,500 (approximately USD 86–200) per segment.
- Per Aeromexico's published policy, Mexico's TUA airport-use fee can add USD 150–250 per lap infant on long-haul international routes, beyond the standard 10% international infant fare.
- Per Aeromexico's published policy, the unaccompanied minor service is mandatory for ages 5–11, costs approximately USD 60 domestic, and is restricted to non-stop Aeromexico-operated flights booked by phone only.

## Velivolo Family Score: 6.2/10 — Decent
- **Lap Infant Cost** (6/10): Free on Mexico domestic; 10% of adult fare internationally, plus Mexican TUA airport-use fee.
- **Family Boarding** (8/10): Children under 4 pre-board BEFORE Premier and Premier One elite groups — segment-leading sequence.
- **Stroller & Car Seat** (7/10): Free gate-check on mainline 787/737; Embraer 170/190 regional may carousel items over 10 kg.
- **Bassinet & Onboard** (5/10): Bassinet on 787-only; 737/737 MAX narrow-body fleet has no mounts; AM Plus seat purchase USD 86–200 required.
- **Unaccompanied Minor** (4/10): MXN 1,200 (~USD 60) domestic; USD 100–150 international; ages 5–11; non-stop only; phone-only booking.
- **Baggage for Kids** (6/10): Ticketed children get adult allowance per fare class; AM Basic strips checked-bag for child fares; diaper bag exempt.

## Lap Infant
- **Cost (Domestic)**: Free (taxes/fees may apply)
- **Cost (International)**: 10% of adult fare + applicable taxes and TUA fee
- **Age Limit**: Under 24 months at time of travel
- **Documents**: Birth certificate (domestic Mexico routes), Passport (international routes), Medical certificate (required for newborns under 9 days of age)

Per Aeromexico's published policy, infants under 24 months at the time of travel may fly as lap infants. Domestic Mexico flights carry no base infant fare (though taxes and fees may apply); international routes are charged at 10% of the adult base fare plus applicable taxes including Mexico's TUA airport-use fee.

**Source**: https://www.aeromexico.com/en-us/travel-information/special-services/families

## Family Boarding
- **Available**: Yes
- **Boarding Zone**: After special assistance, before Premier and Premier One elite
- **Age Eligibility**: Children under 4 years old

Per Aeromexico's published policy, families traveling with children under 4 years of age are invited to pre-board after passengers requiring special assistance and before Premier and Premier One frequent-flyer elite groups. No additional fee is charged for family pre-boarding.

## Stroller & Car Seat
Per Aeromexico's published policy, one stroller and one car seat per passenger are accepted free of charge on mainline Boeing 787 and 737 operations, either at the gate or at the ticket counter. Strollers up to 10 kg / 22 lbs are gate-checkable; heavier or oversized strollers require counter check. On Embraer 170/190 regional routes, items above approximately 10 kg may return via baggage carousel.

- **Standard Stroller (up to 10 kg)** — Fee: Free, Check at: Gate or counter (mainline 787/737); counter only for oversize, Size: Up to 10 kg / 22 lbs for gate check; larger strollers counter-only. Jogging strollers and double strollers above 10 kg must be checked at the ticket counter. On Embraer regional jets, gate-check returns may route to carousel.
- **Child Restraint System** — Fee: Free, Check at: Gate or counter, Size: FAA or Norma Mexicana certification label required for in-cabin use. Per Aeromexico's published policy, CRS used in-cabin must display an FAA-approved or Norma Mexicana label. Counter or gate check requires no certification.
- **Booster Seat** — Fee: Free, Check at: Counter only, Size: Cannot be used in-flight; counter check only. Standard booster seats without a built-in harness are not approved for in-cabin use during flight per aviation safety regulations. Accepted free as counter-checked cargo.
- **Travel Crib / Pack-and-Play** — Fee: Replaces 1 checked bag from infant's allowance, Check at: Counter only, Size: Standard checked-bag dimensions apply. Per Aeromexico's published policy, a pack-and-play for an infant counts against the infant's checked-bag allowance. No extra oversize fee if within standard checked-bag dimensions.

## Baggage by Age
- **Lap Infant (Under 24 months)** — Carry-on: No individual carry-on (shares parent's allowance); diaper bag exempt; Checked: 1 free checked bag up to 10 kg on international routes; domestic varies by fare class; Personal: 1 diaper bag (free, does not count against parent's allowance). No paid seat means no separate baggage record. The diaper bag exemption applies across all fare classes including AM Basic.
- **Infant with Seat (Under 24 months, paid seat)** — Carry-on: Same carry-on allowance as adult fare class; Checked: Same checked-bag allowance as adult in the booked fare class; Personal: 1 personal item + 1 diaper bag. A purchased seat grants full adult baggage rights. AM Basic with a purchased infant seat still applies Basic checked-bag rules — verify at booking.
- **Child 2+ (Full Fare Passenger)** — Carry-on: Same carry-on allowance as adult fare class; Checked: Same checked-bag allowance as adult in the booked fare class; AM Basic excludes checked bag; Personal: 1 personal item (standard). Per Aeromexico's published policy, AM Basic (lowest) strips the included checked bag for all passengers including children 2+. Parents booking Basic for cost savings should factor bag fees into the total trip cost.

## Bassinet & Onboard
- **Bassinet Available**: Yes
- **Weight Limit**: Per published specifications, standard bassinet capacity; contact Aeromexico for exact kg/lb limit
- **Age Limit**: Under 12 months (infants who can sit unassisted are generally transitioned off bassinet use)
- **Fee**: AM Plus seat purchase required: approximately USD 86–200 per segment (MXN 1,500–3,500)

Per Aeromexico's published policy, bassinets are available exclusively on Boeing 787-8 and 787-9 wide-body aircraft. The entire Boeing 737 and 737 MAX narrow-body fleet has no bassinet attachment points. Bassinet use requires purchasing an AM Plus bulkhead seat at MXN 1,500–3,500 (approximately USD 86–200) per segment.

## Child Fare
- **Discount**: Approximately 10–25% off adult base fare (Standard fare class and above) (ages 2–11 years)

Per Aeromexico's published policy, the child fare is automatically applied at checkout when a passenger aged 2–11 is selected as 'child' fare type. The discount is approximately 10–25% off the adult base fare on Standard Main Cabin and higher classes across short-haul Mexico-US routes. Long-haul international routes follow the same structure. AM Basic, the carrier's lowest-priced entry fare, applies adult and child pricing identically — parents seeking the cheapest possible fare for children should evaluate whether the child discount on a Standard fare outweighs the raw ticket price difference versus AM Basic. Always verify the final fare breakdown at booking before purchase.

## Unaccompanied Minor
- **Available**: Yes
- **Fee**: MXN 1,200 (~USD 60) domestic; USD 100 short-haul international; USD 150 long-haul international

Per Aeromexico's published policy, unaccompanied minor service is mandatory for children ages 5–11 and optional for ages 12–17. Service is restricted to non-stop Aeromexico-operated flights and must be booked by phone through the Aeroméxico Call Center.

## Industry Comparison
### How Aeromexico stacks up against LATAM and global family-travel benchmarks

Aeromexico holds the highest overall family-travel score (6.2) in the Latin America cluster, outscoring both Avianca (5.8) and LATAM Airlines (6.0) on the Velivolo rubric. The carrier's clearest competitive advantage is its family pre-boarding sequence: per Aeromexico's published policy, children under 4 board before Premier and Premier One elite groups — a broader age threshold than the US-typical under-2 standard, and ahead of both Avianca (under-6 pre-board, also before elite) and LATAM (under-5 before Black Signature elite).

On bassinets, the picture is more constrained. Per Aeromexico's published policy, bassinets are available only on Boeing 787-8 and 787-9 wide-body aircraft, and require an AM Plus bulkhead seat purchase of USD 86–200 per segment. The entire 737/737 MAX narrow-body fleet has no bassinet attachment points. LATAM Airlines, by comparison, equips bassinets across four wide-body types — the 767-300ER, 777-300ER, 787, and A350 — giving it broader long-haul coverage. Emirates and Singapore Airlines, the Middle East and Asian cluster leaders, auto-allocate bassinet bulkhead seats at the time of booking at no additional seat fee, a gold-standard that no LATAM carrier matches.

A Mexico-specific structural cost parents must understand: Mexico's TUA airport-use fee adds approximately USD 150–250 per lap infant on long-haul international routes — beyond the standard 10% international infant fare. Per Aeromexico's published policy, this fee applies at checkout and is not optional. Peer carriers like Delta Air Lines (SkyTeam JV codeshare partner since the October 2025 termination of the antitrust-immunised joint venture) do not carry a comparable airport-use surcharge for US-origin infant travelers. For families flying US-Mexico leisure routes, the combination of the 10% fare plus TUA can make Aeromexico international infant costs meaningfully higher than US-originating alternatives. On domestic Mexico routes, the free lap-infant policy is competitive within the region.

## Family Pros & Cons
**Pros:**
- Children under 4 pre-board BEFORE Premier and Premier One elite groups — the segment-leading family-boarding sequence in Latin America
- Stroller and car seat checked free on mainline 787 and 737 operations at gate or counter
- Diaper bag is exempt from carry-on and personal item limits across all fare classes including AM Basic
- Long-haul 787 flights include baby food on request, a kids' meal option, and a bilingual ES/EN kids' IFE channel
- Bottle-warming on request is available across all aircraft types including narrow-body 737 routes
- ~25% child fare discount auto-applied at booking on Standard and higher fare classes

**Cons:**
- Bassinets available only on 787-wide-body; 737/737 MAX narrow-body fleet (majority of domestic routes) has no bassinet mounts
- AM Plus seat purchase of USD 86–200 per segment required for bassinet use — a structural cost beyond the infant fare
- Mexico's TUA airport-use fee adds USD 150–250 per lap infant on long-haul international routes — a frequently overlooked structural cost
- Unaccompanied minor service is phone-only, non-stop only, and does not permit connections even within Aeromexico-operated metal
- AM Basic fare class carries no child fare discount and strips the standard included checked bag for child fares

## Parent Tips
- **Check aircraft type before booking**: Per Aeromexico's published policy, bassinets are only on 787-8 and 787-9 wide-body aircraft. Before booking long-haul flights to Madrid, Tokyo or Buenos Aires, confirm the operating aircraft type. The 737 MAX and Embraer narrow-body fleet has no bassinet, even on overnight flights to South America.
- **Budget the TUA fee before you celebrate 'free' infant**: The Mexico TUA airport-use fee applies to lap infants on international departures and can reach USD 150–250 on long-haul routes. This fee is not avoidable and appears at checkout after the base infant fare. Factor the full amount into your cost comparison against other carriers operating the same route before confirming your booking.
- **Add the infant at initial booking online**: Per Aeromexico's published policy, lap infants can be added in the online booking flow during initial purchase. Adding an infant to an existing reservation requires a phone call. Book the infant simultaneously with the adult ticket to avoid the post-booking call and ensure the bassinet request is recorded with the original PNR.
- **Arrive early and tag gear at the counter**: Strollers up to 10 kg gate-check free on mainline Aeromexico Boeing operations, but ticket-counter agents process child restraint systems. Arrive 90 minutes before domestic and 2 hours before international departures with the FAA approval label visible on the car seat for fast tagging.

## FAQ
### Are infants charged a fare on Aeromexico?

Per Aeromexico's published policy, lap infants under 24 months at the time of travel fly free of base fare on domestic Mexico routes, though taxes and fees may apply at checkout. On international routes, infants are charged 10% of the adult base fare plus applicable taxes. A critical additional cost specific to Mexico-originating international flights is the TUA (Tarifa de Uso de Aeropuerto) airport-use fee, which can add approximately USD 150–250 per infant on long-haul departures such as Mexico City to Europe or Asia. Always review the full fare breakdown at checkout before confirming your booking to understand the total infant cost.

### Does my infant need their own seat on Aeromexico?

Per Aeromexico's published policy, infants between 9 days and 24 months of age may travel as lap infants without a purchased seat. However, both the FAA and Mexico's AFAC (Agencia Federal de Aviación Civil) recommend that every child under 2 travel in an approved child restraint system in their own seat for maximum safety during turbulence. If you choose to purchase a seat for your infant, the child must be secured in an FAA-approved or Norma Mexicana-certified restraint system. A paid infant seat grants the full adult baggage allowance for that fare class. Newborns under 9 days old require a physician's medical certificate regardless of whether they occupy a seat.

### Can I reserve an Aeromexico bassinet?

Per Aeromexico's published policy, bassinets are available exclusively on Boeing 787-8 and 787-9 wide-body aircraft. The entire Boeing 737 and 737 MAX narrow-body fleet — which covers the majority of Aeromexico's domestic Mexico and short-haul regional routes — has no bassinet attachment points. To use a bassinet on a 787-operated route, parents must purchase an AM Plus bulkhead seat at a cost of MXN 1,500–3,500 per segment (approximately USD 86–200). The bassinet itself carries no additional fee beyond the AM Plus seat purchase. Confirm your specific flight operates on a 787 aircraft type before selecting the AM Plus seat, as the same route number may use different aircraft on different departure times.

### What is the child baggage allowance on Aeromexico?

Per Aeromexico's published policy, ticketed children receive the same carry-on and checked-bag allowance as adult passengers within their booked fare class. On international routes, lap infants (without a purchased seat) are entitled to one free checked bag up to 10 kg in addition to the accompanying adult's allowance. The most important exception: AM Basic, Aeromexico's lowest fare class, strips the standard included checked bag from child fares — the AM Basic pricing model treats child and adult fares identically with no included checked bag. Parents who book AM Basic for children should budget for additional checked-bag fees. One diaper bag per infant is exempt from carry-on limits across all fare classes.

### What are Aeromexico's unaccompanied minor rules?

Per Aeromexico's published policy, unaccompanied minor service is mandatory for children ages 5–11 traveling alone and optional for ages 12–17. Children under 5 are not accepted as unaccompanied minors and must travel with an accompanying adult. The service fee is MXN 1,200 (approximately USD 60) for domestic Mexico routes, USD 100 for short-haul international routes, and USD 150 for long-haul international routes. Service is restricted to non-stop Aeromexico-operated flights only — connecting itineraries and codeshare flights are not eligible. Booking must be done through the Aeroméxico Call Center; online self-service booking is not available for unaccompanied minor arrangements.

### Does Aeromexico pre-board families before elite passengers?

Per Aeromexico's published policy, families traveling with children under 4 years of age are called to board after passengers requiring special assistance and before Premier and Premier One frequent-flyer elite groups. This sequence is the most parent-favorable family boarding order in the Latin America cluster, as Aeromexico's policy explicitly places young families ahead of its own highest-tier elite passengers. The under-4 age threshold is broader than the US-typical under-2 standard used by most US legacy carriers. No additional fee is charged for family pre-boarding. Note that the boarding advantage does not guarantee adjacent seats — parents on AM Basic or Classic fares who did not purchase advance seat selection may be assigned non-adjacent seats by the system.

### What is the Mexican TUA fee and how does it affect my infant's cost?

Mexico's TUA (Tarifa de Uso de Aeropuerto) is an airport-use fee levied by Mexican airports on all departing passengers, including lap infants. Per Aeromexico's published fee schedule, the TUA applies to international departures and can add approximately USD 150–250 per infant on long-haul routes such as Mexico City to Europe, Asia, or South America. This fee is separate from and in addition to the standard 10% international infant fare based on the adult base ticket. Many family-travel resources cite only the 10% percentage when describing Aeromexico's international infant cost — the TUA is the structural cost that makes the total significantly higher for Mexico-originating international travel. Domestic Mexico routes are subject to a lower domestic TUA, which accounts for the lower overall cost of domestic lap-infant travel.

### Are strollers free to check on Aeromexico?

Per Aeromexico's published policy, one stroller per passenger is accepted free of charge at the ticket counter or boarding gate on mainline Boeing 787 and 737 operations. Strollers weighing up to 10 kg / 22 lbs when folded may be gate-checked and are typically returned at the jet bridge upon arrival. Jogging strollers, double strollers, and strollers exceeding approximately 10 kg must be checked at the ticket counter rather than the gate. On Embraer 170/190 regional operations, items exceeding approximately 10 kg may be returned at the baggage carousel rather than the jet bridge. The diaper bag is also exempt from all carry-on limits. Verify the specific aircraft type on your route, as Embraer regional jet policies differ from mainline 787/737 operations.

### What happened to the Delta-Aeromexico joint venture in 2025?

In October 2025, the US Department of Transportation terminated its antitrust immunity granted to the Delta Air Lines and Aeromexico joint venture. This means the two carriers can no longer engage in immunised revenue-sharing under the prior JV framework. However, the commercial codeshare agreement between Delta and Aeromexico continues — passengers may still see Aeromexico flight numbers operated by Delta and vice versa on eligible routes. For families booking travel, the practical impact is that JV-era benefits such as coordinated pricing and interline baggage through-checking arrangements may be reduced. Per Aeromexico's published information, the carrier continues to operate as Mexico's flag carrier and SkyTeam founding member, having emerged from its own Chapter 11 bankruptcy in March 2022 and operating normally since.

### Can I add a lap infant to my Aeromexico booking online?

Per Aeromexico's published policy, adding a lap infant is supported during the initial booking process on aeromexico.com by selecting 'infant' as a passenger type alongside the adult fare. However, adding a lap infant to an already-completed booking after purchase cannot be done online. Post-purchase infant additions require contacting the Aeroméxico Call Center through the airline's official website. This is an important limitation: parents who book an adult ticket first and then need to add an infant must go through a phone-based process rather than self-service online management. For the smoothest experience, include the infant in the original booking transaction to avoid the additional call-center step. Always verify directly at aeromexico.com before booking.

### Does Aeromexico have a child fare discount?

Per Aeromexico's published policy, a child fare discount of approximately 10–25% off the adult base fare is automatically applied when a 'child' passenger type (ages 2–11) is selected at booking on Standard Main Cabin and higher fare classes. The discount is applied automatically — no promo code or separate search is needed. AM Basic, Aeromexico's entry-level fare, does not carry a child discount; adult and child pricing are identical on Basic. Mexico's Profeco consumer-protection framework has historically encouraged child discounts on regulated domestic segments, with discounts historically around 50% on certain regulated routes — verify current availability at booking. Always check the total fare breakdown at checkout to confirm the discount was applied and the final amount matches your expectation.

### What onboard amenities does Aeromexico offer for babies and young children?

Per Aeromexico's published policy, onboard amenities for young children vary by aircraft type. On Boeing 787 long-haul operated flights, the carrier offers pureed-jar baby food on request (special meal code, request at least 24 hours in advance), a children's meal (CHML SPML), and a dedicated bilingual ES/EN kids' IFE channel. Bottle-warming is available on request across all aircraft including narrow-body 737 and 737 MAX routes. No formal amenity kit for children is published, and diapers are not stocked on board — pack your own supply. Changing tables with fold-down surfaces are present in the lavatories across Aeromexico's fleet. Bassinet availability is limited to 787-only wide-body aircraft with the AM Plus seat purchase as described above.

## Related Airlines
- [Avianca](https://www.velivolotravel.com/okf/airlines/avianca.md) (family score 5.8/10) — Largest Latin American peer — under-6 family pre-board before Star Gold elite; bassinets on A330 and 787 (broader fleet than Aeromexico).
- [LATAM Airlines](https://www.velivolotravel.com/okf/airlines/latam-airlines.md) (family score 6/10) — Latin America's largest fleet — bassinets on four wide-body types; industry-strictest 3-hour phone-reserve bassinet deadline.
- [Delta Air Lines](https://www.velivolotravel.com/okf/airlines/delta-air-lines.md) (family score 6.1/10) — SkyTeam JV codeshare partner (immunised JV terminated Oct 2025); dominant US-Mexico gateway competitor for families flying north.
- [Air France](https://www.velivolotravel.com/okf/airlines/air-france.md) (family score 6.7/10) — SkyTeam partner on Europe-Mexico routes — under-6 family pre-board before SkyPriority elite; broader long-haul family amenity set.
- [Spirit Airlines](https://www.velivolotravel.com/okf/airlines/spirit-airlines.md) (family score 5.6/10) — ULCC competitor on US-Mexico leisure routes — free lap infant on all routes; no TUA fee burden from US-origin departures.

## Related Concepts
- [Back to Airlines Catalog](https://www.velivolotravel.com/okf/airlines/index.md)
- [Flying with a Baby item × airline guides](https://www.velivolotravel.com/okf/flying-with-a-baby/index.md)

## Sources
- [Aeromexico — Families and Children (2026): Lap infant, family boarding, stroller, bassinet, and UM policies](https://www.aeromexico.com/en-us/travel-information/special-services/families)
- [Aeromexico — Baggage Policy (2026): Carry-on, checked bag, and child-specific baggage allowances by fare class](https://www.aeromexico.com/en-us/travel-information/baggage)
- [FAA — Flying with Children (2026): FAA car seat certification requirements and child restraint in-flight guidance](https://www.faa.gov/travelers/fly_children)
- [US DOT — Family Seating Dashboard (2024): US Department of Transportation family-seating airline commitment dashboard](https://www.transportation.gov/airconsumer/family-seating-dashboard)

**Last Updated**: 2026-06-03
**Author**: Lia Tuso — Founder & CPST