---
type: Airline Policy
title: All Nippon Airways — Child & Family Travel Policy
description: "Independent family travel guide summarizing All Nippon Airways' published infant, bassinet, UM, and boarding policies for parents flying with kids."
resource: https://www.velivolotravel.com/airlines-child-policy/all-nippon-airways/
tags: [airline, policy, asian, iata-nh]
timestamp: 2026-06-03
---
# Flying ANA with Kids: Free UM Service, LINE Bassinet Booking & Onboard Amenities

**Quick Answer**: Per All Nippon Airways' published policy, unaccompanied minor service is FREE for ages 6–11 — one of only two airlines globally (alongside Japan Airlines) to waive this fee entirely.

**TL;DR**: Per All Nippon Airways' published policy, ANA's family product stands out in two ways: unaccompanied minor service is completely free for ages 6–11 — a globally unique waiver shared only with Japan Airlines — and bassinet reservation on all international wide-body aircraft is uniquely available via LINE app messaging. Trade-offs include a 10% international lap-infant fare (standard for the Asian cluster) and bassinets limited to wide-body aircraft only. Families should reserve bassinets early via LINE or the ANA website and confirm seat assignments well before departure.

## At a Glance
- **Lap Infant**: Free (Japan) / 10% intl — Under 24 months; 7-day newborn min
- **Family Boarding**: Yes — children under 3 — Broader than US-typical under-2
- **Stroller Check**: Free — Jet-bridge return at HND/NRT
- **Car Seat Check**: Free — FAA/JCAB/CAAS approval for in-cabin use
- **UM Service**: FREE (ages 6–11) — Only ANA + JAL globally; connections via HND/NRT

## Quick Facts
- Per All Nippon Airways' published policy, unaccompanied minor service is free of charge for children ages 6 through 11 — one of only two airlines globally with this waiver.
- Per All Nippon Airways' published policy, bassinets are available on all international 777-300ER, 787-8, 787-9, 787-10, and A380 aircraft, with a 10 kg weight cap and 85×45×33 cm size limit.
- Per All Nippon Airways' published policy, bassinet reservation is available through the LINE messaging app — a channel unique among Asian premium carriers.
- Per All Nippon Airways' published policy, lap infants under 24 months travel free on domestic Japan routes and at 10% of the adult fare plus taxes on international routes.
- Per All Nippon Airways' published policy, families with children under 3 are invited to board before general cabin passengers — a broader threshold than the US-typical under-2 standard.

## Velivolo Family Score: 8.2/10 — Great
- **Lap Infant Cost** (8/10): Free on domestic Japan routes; 10% of adult fare plus taxes on international.
- **Family Boarding** (8/10): Pre-boards families with children under 3 — broader than the US-typical under-2 threshold.
- **Stroller & Car Seat** (8/10): Free stroller and car seat check; jet-bridge return universal at HND and NRT.
- **Bassinet & Onboard** (9/10): Bassinets on all international 777-300ER/787-8/9/10/A380; LINE app reservation is unique among Asian peers.
- **Unaccompanied Minor** (9/10): FREE for ages 6–11 — one of only two airlines globally to waive the UM fee (alongside Japan Airlines).
- **Baggage for Kids** (8/10): Ticketed children receive the full adult allowance; lap infants receive one free 10 kg checked bag on international.

## Lap Infant
- **Cost (Domestic)**: Free (Japan domestic)
- **Cost (International)**: 10% of adult fare + taxes
- **Age Limit**: Under 24 months at time of travel; minimum 7 days old
- **Documents**: Birth certificate or passport showing date of birth, Passport for international travel, Medical certificate if infant is under 7 days old (travel not permitted)

Per All Nippon Airways' published policy, infants under 24 months travel as lap infants free of fare on domestic Japanese routes. On international flights, a fare of 10% of the adult ticket price applies, plus applicable taxes and fees. A minimum age of 7 days applies to all infant travel.

**Source**: https://www.ana.co.jp/en/us/travel-information/passengers-needing-assistance/passengers-with-children

## Family Boarding
- **Available**: Yes
- **Boarding Zone**: Pre-board: after passengers needing assistance, before general boarding
- **Age Eligibility**: Children under 3 years old

Per All Nippon Airways' published policy, families traveling with children under 3 years old are invited to board before general cabin passengers. This pre-boarding window is broader than the under-2 standard at most US legacy carriers. ANA's Family Service desk at Tokyo Haneda (HND) and Narita (NRT) also provides stroller loans for eligible hub-connecting families.

## Stroller & Car Seat
Per All Nippon Airways' published policy, strollers and child restraint systems (car seats) are accepted free of charge as checked items. Jet-bridge stroller return is standard at Tokyo Haneda (HND) and Narita (NRT). Child restraint systems used in-cabin must carry FAA, JCAB, or CAAS approval.

- **Standard Stroller** — Fee: Free, Check at: Gate (jet-bridge return at HND/NRT) or ticket counter, Size: No restrictive published size limit for standard strollers. Umbrella, standard, and full-size strollers accepted; large jogging or double strollers may require counter check depending on gate equipment.
- **Child Restraint System (Car Seat)** — Fee: Free, Check at: Gate or ticket counter, Size: FAA, JCAB, or CAAS approval required for in-cabin use. One car seat per fare-paying passenger checked free; approval label must be visible if used in-cabin during taxi, takeoff, and landing.
- **Booster Seat** — Fee: Free, Check at: Gate or ticket counter, Size: Treated as child safety equipment. Traditional backless boosters without harnesses are not approved for in-cabin use during flight; accepted as checked items free of charge.
- **Pack-and-Play / Portable Crib** — Fee: Counts toward checked baggage allowance, Check at: Ticket counter, Size: Standard checked-bag dimensions apply. Not treated as a child-specific free item; counts as one piece of the passenger's checked-bag allowance.

## Baggage by Age
- **Lap Infant (Under 24 months)** — Carry-on: Diaper bag (extra to adult allowance); no independent carry-on; Checked: 1 free checked bag up to 10 kg (international); stroller free in addition; Personal: Diaper bag treated as supplemental free item. Lap-infant international baggage allowance of 10 kg is published and meaningful on long-haul routes.
- **Infant with Seat (Under 24 months)** — Carry-on: Full adult carry-on allowance matching fare class; Checked: Full adult checked-bag allowance matching fare class; Personal: 1 personal item plus diaper bag. Purchasing a seat gives the infant a full adult baggage allocation; the child restraint system is carried free in addition.
- **Child 2+ (Child Fare)** — Carry-on: Full adult carry-on allowance matching fare class; Checked: Full adult checked-bag allowance matching fare class; Personal: 1 personal item. Per published policy, children on child fares receive the same baggage allowance as adults on equivalent fare classes.

## Bassinet & Onboard
- **Bassinet Available**: Yes
- **Weight Limit**: 10 kg / 22 lbs
- **Age Limit**: Generally recommended for infants under 12 months; subject to 10 kg weight cap
- **Fee**: Free

Per All Nippon Airways' published policy, bassinets are available on all international wide-body aircraft: Boeing 777-300ER, 787-8, 787-9, 787-10, and Airbus A380. The weight cap is 10 kg and dimensions are 85×45×33 cm. Reservation via ANA's LINE app messaging channel is a feature unique among Asian premium carriers.

## Child Fare
- **Discount**: Approximately 33% off adult Standard fare (comparable to JAL) (ages 2–11 years)

Per All Nippon Airways' published policy, the child fare discount is a published fare class — not a promotional offer — making it reliably available on most standard international bookings. At approximately 33% off the adult base fare, it is one of the more generous child discounts among the 28-airline benchmark set. Parents should compare the child fare against adult promotional fares at booking, as deeply discounted adult fares can sometimes undercut the child-fare price on specific routes. Always verify the fare breakdown at checkout before confirming.

## Unaccompanied Minor
- **Available**: Yes
- **Fee**: Free for ages 6–11 (only ANA + JAL globally); optional for 12–17

Per All Nippon Airways' published policy, unaccompanied minor (UM) service is provided completely free of charge for children ages 6 through 11 — a globally distinctive policy shared only with Japan Airlines among the 28-airline benchmark set. Service is optional for ages 12–17. Connections on ANA-operated aircraft via Tokyo Haneda (HND) or Narita (NRT) are permitted.

## Industry Comparison
### How ANA's family policies compare among Asian premium and global carriers

All Nippon Airways scores 8.2 overall in Velivolo's benchmark — placing it in the 'Great' band alongside Japan Airlines and above the Asian cluster's next-highest scorer, Cathay Pacific (7.7). The clearest differentiator is the free unaccompanied minor service for ages 6–11: per ANA's published policy, this fee is waived entirely, a standard matched globally only by Japan Airlines. By contrast, per Cathay Pacific's published policy, UM fees run HKD 800 (approximately USD 102) on short-haul; per Singapore Airlines' published policy, the fee is SGD 100; and US carriers like United Airlines charge USD 150 each way.

On bassinets, ANA's published 10 kg cap trails the industry ceiling set by Singapore Airlines (14 kg per SQ's published policy — the highest in the benchmark). However, ANA's LINE app bassinet reservation channel is unique among Asian premium peers: per ANA's published policy, parents can message the ANA booking team through the LINE platform, a third-party messaging service (developed by LY Corp), to reserve bassinet bulkhead rows — a convenience not offered by Japan Airlines (phone-only) or Cathay Pacific (Manage Booking auto-allocation).

ANA's onboard amenity set is the most curated in the Asian cluster: the Uchino Marshmallow Puff Gauze blanket (a textile brand partnership), ANA Original Goods (twinkle-smartphone toy, paper-airplane balloon, cardboard aircraft coin bank), and a three-tier baby food menu — Baby Meal jars, Decoben bento, and Allergy-Reduced Meal — distinguish ANA from Emirates (auto-bassinet allocation, no equivalent gift set) and Lufthansa (reservable bassinets, no comparable goods set). Pre-boarding for families with children under 3 is broader than the US-typical under-2 threshold. The Star Alliance Pacific JV with United Airlines expands transpacific redemption. ANA delivers a premium family product at compelling value relative to Gulf carriers.

## Family Pros & Cons
**Pros:**
- FREE unaccompanied minor service for ages 6–11 — a globally unique waiver shared only with Japan Airlines, saving families USD 100–150 versus Cathay Pacific and US legacy carriers
- Bassinet reservation via LINE app messaging is unique among Asian premium carriers, adding a convenient digital channel alongside phone and website options
- Broadest pre-boarding threshold in the cluster: families with children under 3 board before general cabin, versus the US-typical under-2 standard
- Onboard amenity set includes Uchino Marshmallow Puff Gauze blanket, ANA Original Goods gift set, three-tier baby food menu, free diapers (M/L), and powdered formula
- Lap infants on international routes receive one free 10 kg checked bag — meaningful for gear-heavy families on transpacific trips
- ANA Family Service desk at HND and NRT provides stroller loans and UM support at the hub, adding ground-level assistance beyond most carriers

**Cons:**
- International lap-infant fare is 10% of adult price plus taxes — on long-haul transpacific routes, the total can be significant; domestic-free perk does not apply internationally
- Bassinet weight cap of 10 kg trails Singapore Airlines' published 14 kg limit — heavier infants may outgrow bassinet eligibility earlier
- Bassinet availability is first-come, first-served and limited per aircraft; late reservations on popular routes may find all bulkhead rows occupied
- UM connections are permitted only on ANA-operated metal via HND or NRT — interline segments on partner carriers are not included in the UM service

## Parent Tips
- **Reserve bassinet via LINE app early**: Per All Nippon Airways' published policy, bassinet bulkhead seats on international wide-body flights are allocated on a first-come, first-served basis. Request via the LINE messaging app, ANA website, or by phone immediately after ticketing — popular routes fill bassinet rows weeks before departure. Confirm the bassinet weight limit of 10 kg applies to your infant's projected weight at travel time.
- **Book UM service as early as possible**: Per All Nippon Airways' published policy, free UM service for ages 6-11 must be booked in advance and confirmed via the airline's official channels at least 7 days before departure. Per All Nippon Airways' published policy, walk-up UM bookings are not accepted at the airport. Arrange the service immediately after ticketing to avoid last-minute denial of boarding.
- **Pre-order the Decoben bento**: Per All Nippon Airways' published policy, the three-tier baby food menu — including the Decoben bento, a decorated Japanese-style box for older infants and toddlers — must be pre-ordered via Manage Booking before departure. Last-minute requests at the gate or onboard cannot always be accommodated. Ordering at least 48 hours before departure is the safest window.
- **Use the Family Service desk at HND or NRT**: ANA's Family Service desk at Tokyo Haneda and Narita airports is a published resource for families needing stroller loans, priority check-in assistance, or UM support documentation. Per All Nippon Airways' published policy, the desk can help arrange stroller loaners for families traveling light — a practical option on point-to-point trips where carrying a stroller adds friction.
- **Factor taxes into the infant fare budget**: Per All Nippon Airways' published policy, international lap-infant fares are 10% of the adult base fare plus applicable taxes. On transpacific routes, Japanese airport taxes and destination-country fees can add meaningfully to the total beyond the published 10%. Request an itemized fare quote at booking — not just the base percentage — to budget accurately.

## FAQ
### Are infants charged a fare on ANA?

Per All Nippon Airways' published policy, infants under 24 months traveling on domestic Japan routes pay no base fare and fly free of charge on a parent's lap. On international routes, a fare of 10% of the adult ticket price applies plus applicable taxes and airport fees. A minimum age of 7 days is required for all infant travel. On transpacific routes, the tax component can be meaningful, so parents should request an itemized breakdown at booking rather than assuming the total is simply 10% of the adult fare. Always verify the current fare structure at ana.co.jp before booking.

### Does my infant need their own seat on ANA?

Per All Nippon Airways' published policy, infants under 24 months may travel as lap infants without a purchased seat on both domestic Japan and international flights. A dedicated seat is not required but is strongly recommended by safety authorities — including the FAA — for infants on long-haul flights. If a seat is purchased, the child restraint system (car seat) used in-cabin must carry FAA, JCAB (Japan Civil Aviation Bureau), or CAAS (Civil Aviation Authority of Singapore) approval. Purchasing a seat entitles the infant to a full adult baggage allowance for their fare class. Always verify directly at ana.co.jp before booking.

### Can I reserve an ANA bassinet, and can I use the LINE app?

Per All Nippon Airways' published policy, bassinets are available on all international wide-body aircraft — Boeing 777-300ER, 787-8, 787-9, 787-10, and Airbus A380 — at no additional charge. The weight limit is 10 kg (approximately 22 lbs) and the dimensions are 85×45×33 cm. Reservation is on a first-come, first-served basis and can be made via the ANA website's Manage Booking tool, by phone, or — uniquely among Asian premium carriers — through the LINE messaging app, a third-party platform with a published ANA integration. Bulkhead rows are limited per aircraft, so requesting early after ticketing is essential. Always confirm availability directly through ANA's channels.

### What is the child baggage allowance on ANA?

Per All Nippon Airways' published policy, ticketed children ages 2 and above receive the same checked-baggage allowance as adults on the same fare class. Lap infants on international routes are entitled to one free checked bag up to 10 kg in addition to a collapsible stroller. The diaper bag is accepted as a supplemental free carry-on and does not count against the standard carry-on allowance. On domestic Japan routes, the lap-infant checked-bag policy may vary; parents should confirm the specific allowance for domestic itineraries at ana.co.jp before travel.

### What are ANA's unaccompanied minor rules?

Per All Nippon Airways' published policy, unaccompanied minor service is completely free of charge for children ages 6 through 11 — a globally distinctive policy shared only with Japan Airlines among the major international carriers. Children under 6 may not travel unaccompanied under any circumstances. UM service is optional for ages 12 through 17. Connections on ANA-operated aircraft via Tokyo Haneda (HND) or Narita (NRT) are permitted under the UM program; interline connections on partner carriers are not included. Parents should book UM service in advance through ANA reservations and arrive 90 minutes before departure for documentation. Always verify current terms at ana.co.jp.

### Does ANA charge for unaccompanied minors?

Per All Nippon Airways' published policy, unaccompanied minor service for children ages 6 through 11 is provided completely free of charge — there is no service fee, handling surcharge, or booking fee associated with the UM program for this age group. This is one of only two airlines globally, alongside Japan Airlines, that waive the UM fee entirely. For context, per Cathay Pacific's published policy the UM fee is HKD 800 (approximately USD 102) on short-haul; per Singapore Airlines' published policy the fee is SGD 100; and US legacy carriers such as United Airlines charge USD 150 each way. The ANA UM fee waiver is a meaningful cost saving on transpacific routes. Verify at ana.co.jp before booking.

### Can I reserve an ANA bassinet via the LINE app?

Per All Nippon Airways' published policy, bassinet bulkhead rows on international wide-body flights can be reserved through multiple channels, including the LINE messaging app — an integration with the third-party platform operated by LY Corp (formerly Naver) that is unique among Asian premium carriers. Japan Airlines, by contrast, requires phone-only bassinet reservation via the JAL Contact Center. Singapore Airlines uses Manage Booking auto-allocation. The LINE integration allows parents to message ANA's team in a familiar mobile interface to request a specific bulkhead row. Bassinets hold infants up to 10 kg in a 85×45×33 cm cradle. Availability is first-come, first-served; always confirm the reservation is recorded at ana.co.jp after submitting via LINE.

### What is the ANA Sky Kids Card?

According to All Nippon Airways' published information, the Sky Kids Card is a collectible card distributed to young passengers traveling on ANA international flights as part of the airline's children's amenity program. The card is part of a broader ANA Original Goods set that includes the twinkle-smartphone toy, paper-airplane balloon, and cardboard aircraft coin bank. The Sky Kids Card series continues as a recurring collectible across ANA routes, with card designs varying by route and season. Children in the ANA Mileage Club can also earn miles on travel, and the card is a small but memorable touch that parents frequently cite as a child-engagement highlight. Confirm current card availability at ana.co.jp or with ANA cabin crew on the day of travel.

### What baby food options are available on ANA flights?

Per All Nippon Airways' published policy, a three-tier baby and child food menu is available on international long-haul flights. The Baby Meal consists of pureed jars suitable for the youngest infants; the Decoben bento is a decorated Japanese-style bento box designed for older infants and toddlers; and the Allergy-Reduced Meal is available for families managing common food allergies. Halal, vegetarian, and Kosher special meals are also offered. All baby food selections must be pre-ordered via Manage Booking before departure — last-minute requests onboard may not be accommodated. Powdered formula and hot water for preparation are available on board on request. Confirm meal availability for specific routes at ana.co.jp before booking.

### Does ANA have a child fare discount?

Per All Nippon Airways' published policy, a child fare is available for passengers ages 2 through 11 on eligible international fare classes. The discount is approximately 33% off the adult Standard fare, comparable to the published child fare offered by Japan Airlines on equivalent routes. The discount applies to Standard and similar published fare classes and is a stable offering rather than a limited promotion, making it reliably accessible for families booking in advance. Parents should compare the child fare against any available promotional adult fares at checkout, as promotional rates can sometimes be lower than the discounted child fare. The child fare is not available on all fare types or in all fare buckets. Verify the applicable discount for your specific itinerary at ana.co.jp.

### Does ANA pre-board families?

Per All Nippon Airways' published policy, families traveling with children under 3 years old are invited to board before general cabin passengers — a pre-boarding threshold that is broader than the under-2 standard at most US legacy carriers. Pre-boarding occurs after passengers requiring special assistance and before the general boarding sequence. No fee or special request is required; gate agents identify families during the boarding process. ANA's Family Service desk at Tokyo Haneda (HND) and Narita (NRT) can also assist with ground-level coordination for families needing additional time. Families should confirm their family composition with the gate agent upon arrival to ensure they are included in the pre-boarding call. Always verify at ana.co.jp before travel.

### Are diapers and formula available on ANA flights?

Per All Nippon Airways' published policy, medium (M) and large (L) disposable diapers are stocked free of charge on international wide-body flights. Powdered formula is available on board, and flight attendants can provide hot water for formula preparation as well as bottle warming on request. Parents are still advised to bring a supply of their preferred diaper brand and ready-to-feed formula for domestic Japan routes, where stocking may be more limited, and as backup in case supplies run short on very long transpacific sectors. Changing tables are available in lavatories on wide-body international aircraft. Always confirm current stocking policies at ana.co.jp before your specific departure.

## Related Airlines
- [Japan Airlines](https://www.velivolotravel.com/okf/airlines/japan-airlines.md) (family score 8.2/10) — Japanese duopoly twin (oneworld) — also free UM for ages 6–11, plus unique free Britax/Evenflo car-seat rental for ticketed children.
- [Singapore Airlines](https://www.velivolotravel.com/okf/airlines/singapore-airlines.md) (family score 8.6/10) — Star Alliance Asian premium peer — industry-highest 14 kg bassinet cap, Disney 100 amenity pack, and Forward Zone family boarding.
- [Cathay Pacific](https://www.velivolotravel.com/okf/airlines/cathay-pacific.md) (family score 7.7/10) — Asian premium peer (oneworld) — Manage Booking auto-allocates bassinet bulkhead; Fun Pack backpack for ages 3–6.
- [United Airlines](https://www.velivolotravel.com/okf/airlines/united-airlines.md) (family score 6.5/10) — Star Alliance Pacific JV partner — good for award redemptions on ANA routes; USD 150 UM fee versus ANA's free service.
- [Lufthansa](https://www.velivolotravel.com/okf/airlines/lufthansa.md) (family score 6.9/10) — Star Alliance European partner — reservable bassinets on long-haul wide-body, strong kids' meal program, competitive European family boarding.

## Related Concepts
- [Back to Airlines Catalog](https://www.velivolotravel.com/okf/airlines/index.md)
- [Flying with a Baby item × airline guides](https://www.velivolotravel.com/okf/flying-with-a-baby/index.md)

## Sources
- [All Nippon Airways — Passengers with Children (2026): Official lap-infant, bassinet, stroller, UM, and family boarding policies](https://www.ana.co.jp/en/us/travel-information/passengers-needing-assistance/passengers-with-children)
- [All Nippon Airways — Baggage Information (2026): Checked baggage allowances by passenger type and fare class](https://www.ana.co.jp/en/us/plan-reserve/baggage/)
- [All Nippon Airways — Unaccompanied Minor Service (2026): Age requirements, fee waiver, connection permissions, and booking process](https://www.ana.co.jp/en/us/travel-information/passengers-needing-assistance/unaccompanied-minor/)
- [FAA — Flying with Children (2026): FAA child restraint system requirements and recommendations for child safety in-flight](https://www.faa.gov/travelers/fly_children)
- [TSA — Traveling with Children (2026): TSA rules for traveling with infants including formula, breast milk, and child gear through security](https://www.tsa.gov/travel/special-procedures/traveling-children)

**Last Updated**: 2026-06-03
**Author**: Lia Tuso — Founder & CPST