Flying Aeromexico with Kids: Family Boarding, Bassinets & Stroller Policy

Per Aeromexico's published policy, lap infants under 24 months at the time of travel fly free of base fare on domestic Mexico routes, though taxes and fees may apply at checkout. On international routes, infants are charged 10% of the adult base fare plus applicable taxes. A critical additional cost specific to Mexico-originating international flights is the TUA (Tarifa de Uso de Aeropuerto) airport-use fee, which can add approximately USD 150–250 per infant on long-haul departures such as Mexico City to Europe or Asia. Always review the full fare breakdown at checkout before confirming your booking to understand the total infant cost.

Per Aeromexico's published policy, infants between 9 days and 24 months of age may travel as lap infants without a purchased seat. However, both the FAA and Mexico's AFAC (Agencia Federal de Aviación Civil) recommend that every child under 2 travel in an approved child restraint system in their own seat for maximum safety during turbulence. If you choose to purchase a seat for your infant, the child must be secured in an FAA-approved or Norma Mexicana-certified restraint system. A paid infant seat grants the full adult baggage allowance for that fare class. Newborns under 9 days old require a physician's medical certificate regardless of whether they occupy a seat.

Per Aeromexico's published policy, bassinets are available exclusively on Boeing 787-8 and 787-9 wide-body aircraft. The entire Boeing 737 and 737 MAX narrow-body fleet — which covers the majority of Aeromexico's domestic Mexico and short-haul regional routes — has no bassinet attachment points. To use a bassinet on a 787-operated route, parents must purchase an AM Plus bulkhead seat at a cost of MXN 1,500–3,500 per segment (approximately USD 86–200). The bassinet itself carries no additional fee beyond the AM Plus seat purchase. Confirm your specific flight operates on a 787 aircraft type before selecting the AM Plus seat, as the same route number may use different aircraft on different departure times.

Per Aeromexico's published policy, ticketed children receive the same carry-on and checked-bag allowance as adult passengers within their booked fare class. On international routes, lap infants (without a purchased seat) are entitled to one free checked bag up to 10 kg in addition to the accompanying adult's allowance. The most important exception: AM Basic, Aeromexico's lowest fare class, strips the standard included checked bag from child fares — the AM Basic pricing model treats child and adult fares identically with no included checked bag. Parents who book AM Basic for children should budget for additional checked-bag fees. One diaper bag per infant is exempt from carry-on limits across all fare classes.

Per Aeromexico's published policy, unaccompanied minor service is mandatory for children ages 5–11 traveling alone and optional for ages 12–17. Children under 5 are not accepted as unaccompanied minors and must travel with an accompanying adult. The service fee is MXN 1,200 (approximately USD 60) for domestic Mexico routes, USD 100 for short-haul international routes, and USD 150 for long-haul international routes. Service is restricted to non-stop Aeromexico-operated flights only — connecting itineraries and codeshare flights are not eligible. Booking must be done through the Aeroméxico Call Center; online self-service booking is not available for unaccompanied minor arrangements.

Per Aeromexico's published policy, families traveling with children under 4 years of age are called to board after passengers requiring special assistance and before Premier and Premier One frequent-flyer elite groups. This sequence is the most parent-favorable family boarding order in the Latin America cluster, as Aeromexico's policy explicitly places young families ahead of its own highest-tier elite passengers. The under-4 age threshold is broader than the US-typical under-2 standard used by most US legacy carriers. No additional fee is charged for family pre-boarding. Note that the boarding advantage does not guarantee adjacent seats — parents on AM Basic or Classic fares who did not purchase advance seat selection may be assigned non-adjacent seats by the system.

Mexico's TUA (Tarifa de Uso de Aeropuerto) is an airport-use fee levied by Mexican airports on all departing passengers, including lap infants. Per Aeromexico's published fee schedule, the TUA applies to international departures and can add approximately USD 150–250 per infant on long-haul routes such as Mexico City to Europe, Asia, or South America. This fee is separate from and in addition to the standard 10% international infant fare based on the adult base ticket. Many family-travel resources cite only the 10% percentage when describing Aeromexico's international infant cost — the TUA is the structural cost that makes the total significantly higher for Mexico-originating international travel. Domestic Mexico routes are subject to a lower domestic TUA, which accounts for the lower overall cost of domestic lap-infant travel.

Per Aeromexico's published policy, one stroller per passenger is accepted free of charge at the ticket counter or boarding gate on mainline Boeing 787 and 737 operations. Strollers weighing up to 10 kg / 22 lbs when folded may be gate-checked and are typically returned at the jet bridge upon arrival. Jogging strollers, double strollers, and strollers exceeding approximately 10 kg must be checked at the ticket counter rather than the gate. On Embraer 170/190 regional operations, items exceeding approximately 10 kg may be returned at the baggage carousel rather than the jet bridge. The diaper bag is also exempt from all carry-on limits. Verify the specific aircraft type on your route, as Embraer regional jet policies differ from mainline 787/737 operations.

In October 2025, the US Department of Transportation terminated its antitrust immunity granted to the Delta Air Lines and Aeromexico joint venture. This means the two carriers can no longer engage in immunised revenue-sharing under the prior JV framework. However, the commercial codeshare agreement between Delta and Aeromexico continues — passengers may still see Aeromexico flight numbers operated by Delta and vice versa on eligible routes. For families booking travel, the practical impact is that JV-era benefits such as coordinated pricing and interline baggage through-checking arrangements may be reduced. Per Aeromexico's published information, the carrier continues to operate as Mexico's flag carrier and SkyTeam founding member, having emerged from its own Chapter 11 bankruptcy in March 2022 and operating normally since.

Per Aeromexico's published policy, adding a lap infant is supported during the initial booking process on aeromexico.com by selecting 'infant' as a passenger type alongside the adult fare. However, adding a lap infant to an already-completed booking after purchase cannot be done online. Post-purchase infant additions require contacting the Aeroméxico Call Center through the airline's official website. This is an important limitation: parents who book an adult ticket first and then need to add an infant must go through a phone-based process rather than self-service online management. For the smoothest experience, include the infant in the original booking transaction to avoid the additional call-center step. Always verify directly at aeromexico.com before booking.

Per Aeromexico's published policy, a child fare discount of approximately 10–25% off the adult base fare is automatically applied when a 'child' passenger type (ages 2–11) is selected at booking on Standard Main Cabin and higher fare classes. The discount is applied automatically — no promo code or separate search is needed. AM Basic, Aeromexico's entry-level fare, does not carry a child discount; adult and child pricing are identical on Basic. Mexico's Profeco consumer-protection framework has historically encouraged child discounts on regulated domestic segments, with discounts historically around 50% on certain regulated routes — verify current availability at booking. Always check the total fare breakdown at checkout to confirm the discount was applied and the final amount matches your expectation.

Per Aeromexico's published policy, onboard amenities for young children vary by aircraft type. On Boeing 787 long-haul operated flights, the carrier offers pureed-jar baby food on request (special meal code, request at least 24 hours in advance), a children's meal (CHML SPML), and a dedicated bilingual ES/EN kids' IFE channel. Bottle-warming is available on request across all aircraft including narrow-body 737 and 737 MAX routes. No formal amenity kit for children is published, and diapers are not stocked on board — pack your own supply. Changing tables with fold-down surfaces are present in the lavatories across Aeromexico's fleet. Bassinet availability is limited to 787-only wide-body aircraft with the AM Plus seat purchase as described above.