Question 1

How is Velivolo different from just Googling everything?

Accepted Answer

Google gives you a 2019 Reddit thread, a mommy blog that disagrees, and an airline website that says ‘contact us.’ Velivolo gives you the verified, current policy for your airline in one tap — reviewed by certified CPSTs, updated weekly. No conflicting info, no guesswork. Parents tell us it saves them 3–5 hours per trip.

Question 2

My toddler needs a car seat on the plane — is that even allowed?

Accepted Answer

Yes! Most airlines allow FAA-approved car seats on board. But rules vary by airline — some have weight limits, some only allow certain seat types, and some require advance notice. Velivolo shows you the exact policy for your airline, including which specific car seats (like the Nuna RAVA, Doona, or UPPAbaby MESA) are compatible.

Question 3

How do you keep airline policies up to date?

Accepted Answer

We have a dedicated team that monitors airline policy changes weekly. Every policy goes through our 4-step verification process: we find the airline’s source document, our team reviews it, a certified Child Passenger Safety Technician cross-checks it, and then it’s published in the app. When airlines update their policies, we typically have the change reflected within a week.

Question 4

Who are the people behind Velivolo?

Accepted Answer

Velivolo was founded by Lia Tuso, a certified Child Passenger Safety Technician (CPST) specializing in aviation safety. Lia is certified in the US, Canada, UK, and Australia, and has additional STAC Training (Safe Transport for All Children). Her work has been recognized by Brian Kelly, founder of The Points Guy, in his book How to Win at Travel. She collaborates with the FAA and industry leaders to promote child safety in air travel. The Velivolo team also includes certified CPSTs, family travel advisors, and parents who fly regularly with their kids.

Question 5

Is Velivolo really free?

Accepted Answer

Velivolo has a free tier with basic features. Our Premium plan ($9.99/month — less than one Uber to the airport) unlocks unlimited policy lookups, the full tip library, expert consultations, and our community forum. Start with a free 7-day trial. Cancel in the app in 2 taps.

Question 6

What airlines does Velivolo cover?

Accepted Answer

We cover 150+ airlines worldwide, including all major US carriers (American, United, Delta, Southwest, JetBlue), European airlines (British Airways, Lufthansa, Ryanair, easyJet), and many more across Asia-Pacific (ANA, JAL, Singapore Airlines), Middle East (Emirates, Qatar Airways), and Latin America.

Question 7

Who are the experts I can consult with?

Accepted Answer

Some of our experts include certified Child Passenger Safety Technicians (CPSTs), Babywearing Consultants, Authorized Disney Vacation Planners, Autism Aware Certified Travel Agents, Accessible Travel Experts, Travel Agents, Policy Rights Advocates and Travel Insurance Professionals. We also have family travel advisors with years of experience flying with their own kids. Average response time is about 2 hours.

Question 8

Is the app available on Android?

Accepted Answer

Yes! Velivolo is available on both iOS (App Store) and Android (Google Play). Download it for free and start planning your next family trip today.

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