Velivolo — The Family Travel App
Recently updatedVerified · 5 sourcesUpdated May 4, 2026AsianNHTokyo Haneda (HND)

Flying ANA with Kids: Free UM Service, LINE Bassinet Booking & Onboard Amenities

Per All Nippon Airways' published policy, unaccompanied minor service is FREE for ages 6–11 — one of only two airlines globally (alongside Japan Airlines) to waive this fee entirely.

Airplane wing at sunset
Airline
All Nippon Airways
NH
Editor's Pick
0.0
Family Score
Great
Across 6 factors
See full score breakdown
Why trust this guide
  • Verified against 5 official sources
  • Cites FAA & airline policy pages, not blogs
  • Published by Velivolo, family travel platform
  • Reviewed quarterly for policy changes
Reviewed by
Lia Tuso
Lia Tuso
Founder & CPST
Certified CPST (US, Canada, UK, Australia)
Read full author bio
Lap Infant
Free (Japan) / 10% intl
Under 24 months; 7-day newborn min
Family Boarding
Yes — children under 3
Broader than US-typical under-2
Stroller Check
Free
Jet-bridge return at HND/NRT
Car Seat Check
Free
FAA/JCAB/CAAS approval for in-cabin use
UM Service
FREE (ages 6–11)
Only ANA + JAL globally; connections via HND/NRT
Quick Facts · ANA

Atomic 1-line answers — copy any one for a featured snippet.

  • 1Per All Nippon Airways' published policy, unaccompanied minor service is free of charge for children ages 6 through 11 — one of only two airlines globally with this waiver.
  • 2Per All Nippon Airways' published policy, bassinets are available on all international 777-300ER, 787-8, 787-9, 787-10, and A380 aircraft, with a 10 kg weight cap and 85×45×33 cm size limit.
  • 3Per All Nippon Airways' published policy, bassinet reservation is available through the LINE messaging app — a channel unique among Asian premium carriers.
  • 4Per All Nippon Airways' published policy, lap infants under 24 months travel free on domestic Japan routes and at 10% of the adult fare plus taxes on international routes.
  • 5Per All Nippon Airways' published policy, families with children under 3 are invited to board before general cabin passengers — a broader threshold than the US-typical under-2 standard.
The short answer

Per All Nippon Airways' published policy, ANA's family product stands out in two ways: unaccompanied minor service is completely free for ages 6–11 — a globally unique waiver shared only with Japan Airlines — and bassinet reservation on all international wide-body aircraft is uniquely available via LINE app messaging. Trade-offs include a 10% international lap-infant fare (standard for the Asian cluster) and bassinets limited to wide-body aircraft only. Families should reserve bassinets early via LINE or the ANA website and confirm seat assignments well before departure.

Verified against All Nippon Airways's official policy on May 4, 2026.
Velivolo Exclusive

How family-friendly is All Nippon Airways?

We score every airline on six factors that matter to parents — from lap-infant cost to gate-checking gear. Here's how ANA performs.

Overall
8.2/10
Great

Weighted across 6 family-travel factors. Updated May 4, 2026.

Score Breakdown
Lap Infant Cost8.0 / 10Family Boarding8.0 / 10Stroller & Car Seat8.0 / 10Bassinet & Onboard9.0 / 10Unaccompanied Minor9.0 / 10Baggage for Kids8.0 / 10

Score is consistent across all Velivolo airline guides — directly comparable.

Tap any category to see why it earned this score.

Section 01

Does ANA charge for lap infants?

Per All Nippon Airways' published policy, infants under 24 months travel as lap infants free of fare on domestic Japanese routes. On international flights, a fare of 10% of the adult ticket price applies, plus applicable taxes and fees. A minimum age of 7 days applies to all infant travel.

Domestic Cost
Free (Japan domestic)
International Cost
10% of adult fare + taxes
Age Limit
Under 24 months at time of travel; minimum 7 days old
Documents
Birth certificate or passport showing date of birth, Passport for international travel, Medical certificate if infant is under 7 days old (travel not permitted)
The pricing reality

Per All Nippon Airways' published policy, the 10% international infant fare is assessed on the adult base fare before surcharges. On transpacific routes, Japanese and destination-country airport taxes can meaningfully increase the total cost beyond the 10% base. Parents should request an itemized breakdown at booking. Domestic Japan infant travel is genuinely free of fare, though airport taxes may apply on certain routes.

When buying a seat makes sense

Purchasing a dedicated seat makes sense on long-haul transpacific flights of 10 hours or more, when traveling solo with multiple children, or when using an FAA/JCAB/CAAS-approved child restraint system in-cabin. Per All Nippon Airways' published policy, children in their own seat pay a child fare and receive full adult baggage allowances, which can offset gear shipping costs on long trips.

Important limitations
  • One lap infant per fare-paying adult — two infants require a second paid adult or a purchased seat
  • Lap infants do not receive their own carry-on or personal-item allowance beyond the diaper bag
  • If the infant turns 24 months during a round-trip itinerary, the return leg requires a purchased child fare
  • Newborns under 7 days old are not accepted for travel per published policy

Source: All Nippon Airways official policy

Section 02

How to add an infant to your ANA booking

Per All Nippon Airways' published policy, lap infants can be added to an existing booking through the 'Manage Booking' function on ANA's website. Online addition is supported, making ANA more accessible for self-serve parents than carriers that require phone-only processes.

Step-by-step
Online supported
  1. 1

    Complete your adult booking at ana.co.jp or through a travel agent.

  2. 2

    Log in to 'Manage Booking' on the ANA website using your reservation number and family name.

  3. 3

    Select the relevant flight segment and choose 'Add Infant / Lap Child.'

  4. 4

    Enter the infant's full legal name and date of birth as shown on the birth certificate or passport.

  5. 5

    Review the infant fare (free for domestic Japan; 10% + taxes for international) and confirm the addition.

  6. 6

    Download or save the updated booking confirmation listing both adult and infant passengers.

What you'll need
  • Existing adult booking reference number
  • Infant's full legal name matching travel document
  • Infant's date of birth
  • Passport number for international travel
  • Birth certificate for domestic Japan travel if passport is unavailable
Heads-up

For bassinet reservation — a separate step from the lap-infant add — ANA's LINE app message service is the unique channel available alongside the standard website and phone options. Bassinet availability is first-come, first-served on bulkhead rows; request early. If your infant approaches the 24-month threshold during a round-trip, double-check eligibility for both legs before confirming.

Already booked? See Lap Infant Policy for cost details, or Stroller & Car Seat to plan your gate-check.

Source: All Nippon Airways official policy

Section 03

Does ANA have family boarding?

Per All Nippon Airways' published policy, families traveling with children under 3 years old are invited to board before general cabin passengers. This pre-boarding window is broader than the under-2 standard at most US legacy carriers. ANA's Family Service desk at Tokyo Haneda (HND) and Narita (NRT) also provides stroller loans for eligible hub-connecting families.

Family Boarding

Available
Yes
Boarding zone
Pre-board: after passengers needing assistance, before general boarding
Age eligibility
Children under 3 years old
Requirements
  • Traveling with at least one child under 3 years old
  • No additional fee — included with standard ticket
  • Family Service desk stroller loan available at HND and NRT hubs on request

Seating Together

Seat adjacency is not contractually guaranteed but is strongly recommended to request at booking.

Per All Nippon Airways' published policy, seat assignments for families are not automatically grouped together on all fare types. Parents should select seats together at the time of booking — free on most non-Basic fare classes on international routes — to ensure adjacency. Gate agents at HND and NRT can assist with reseating requests on day of travel, but this is not guaranteed on full flights. ANA's website allows seat map selection during booking, which is the most reliable method for keeping a family together.

CostSeat selection included on most standard international fares; fees may apply on promotional or Basic fares

Source: All Nippon Airways official policy

Section 04

ANA stroller & car seat policy

Per All Nippon Airways' published policy, strollers and child restraint systems (car seats) are accepted free of charge as checked items. Jet-bridge stroller return is standard at Tokyo Haneda (HND) and Narita (NRT). Child restraint systems used in-cabin must carry FAA, JCAB, or CAAS approval.

ItemFee
Standard Stroller
Gate (jet-bridge return at HND/NRT) or ticket counter · No restrictive published size limit for standard strollers
Umbrella, standard, and full-size strollers accepted; large jogging or double strollers may require counter check depending on gate equipment.
Free
Child Restraint System (Car Seat)
Gate or ticket counter · FAA, JCAB, or CAAS approval required for in-cabin use
One car seat per fare-paying passenger checked free; approval label must be visible if used in-cabin during taxi, takeoff, and landing.
Free
Booster Seat
Gate or ticket counter · Treated as child safety equipment
Traditional backless boosters without harnesses are not approved for in-cabin use during flight; accepted as checked items free of charge.
Free
Pack-and-Play / Portable Crib
Ticket counter · Standard checked-bag dimensions apply
Not treated as a child-specific free item; counts as one piece of the passenger's checked-bag allowance.
Counts toward checked baggage allowance
Gate-check flow · 5 stages
1
Counter
Tag here
2
Security
TSA pass-through
3
Terminal
Use freely
4
Gate
Hand to agent
5
Cargo
Pickup at jet bridge
1. Counter

At the ticket counter, request gate-check tags for your stroller and car seat — counter staff can process tags and answer questions about your specific stroller model.

2. Security

Proceed through security with the stroller — TSA and Japanese airport security allow infants to ride through the checkpoint or be carried while the stroller passes through the X-ray.

3. Terminal

Use the stroller freely through the terminal up to the boarding gate.

4. Gate

At the jet-bridge entrance, hand the stroller and any gate-checked car seat to the gate agent — items are placed in the cargo hold.

5. Cargo

At arrival, collect the stroller at the jet bridge (standard at HND and NRT); on some routes or aircraft types, collection may be at the baggage carousel.

Diaper Bag

FreeExtra item

Per All Nippon Airways' published policy, a diaper bag for infant care items is accepted as an additional carry-on item and does not count against the standard carry-on allowance. Parents should pack diapers, formula, feeding supplies, and a change of clothes. ANA stocks M and L disposable diapers in-flight free of charge, so the diaper bag can be kept lighter on board.

Source: All Nippon Airways official policy

Section 05

Baggage allowance for kids on ANA

Per All Nippon Airways' published policy, ticketed children receive the same checked-baggage allowance as adults on the same fare. Lap infants on international flights are entitled to one free checked bag up to 10 kg plus a collapsible stroller.

Age GroupCarry-OnPersonal ItemChecked
Lap Infant (Under 24 months)
Lap-infant international baggage allowance of 10 kg is published and meaningful on long-haul routes.
Diaper bag (extra to adult allowance); no independent carry-onDiaper bag treated as supplemental free item1 free checked bag up to 10 kg (international); stroller free in addition
Infant with Seat (Under 24 months)
Purchasing a seat gives the infant a full adult baggage allocation; the child restraint system is carried free in addition.
Full adult carry-on allowance matching fare class1 personal item plus diaper bagFull adult checked-bag allowance matching fare class
Child 2+ (Child Fare)
Per published policy, children on child fares receive the same baggage allowance as adults on equivalent fare classes.
Full adult carry-on allowance matching fare class1 personal itemFull adult checked-bag allowance matching fare class

Source: All Nippon Airways official policy

Section 06

Does ANA have bassinets and onboard amenities for babies?

Per All Nippon Airways' published policy, bassinets are available on all international wide-body aircraft: Boeing 777-300ER, 787-8, 787-9, 787-10, and Airbus A380. The weight cap is 10 kg and dimensions are 85×45×33 cm. Reservation via ANA's LINE app messaging channel is a feature unique among Asian premium carriers.

Bassinet service
Available on most flights
Fee: FreeBulkhead seat required
Weight limit
10 kg / 22 lbs
Age limit
Generally recommended for infants under 12 months; subject to 10 kg weight cap
Bulkhead seat
Required
How to reserve

Per All Nippon Airways' published policy, bassinets are reserved on a first-come, first-served basis. Reservation is available via the ANA website under 'Manage Booking,' by calling ANA reservations, or — uniquely — via the LINE messaging app, a third-party messaging platform (published integration by ANA). Request should be made as early as possible after ticketing, as bulkhead bassinet rows are limited on each aircraft.

In-flight amenities for kids

On request
Baby food menu

Per All Nippon Airways' published policy, three baby food options are available on international long-haul flights: Baby Meal jars (pureed, for youngest infants), Decoben bento boxes (a decorated bento format for older infants and toddlers), and an Allergy-Reduced Meal. Halal, vegetarian, and Kosher special meals are also available. Advance pre-order is required; request at booking or through Manage Booking before departure.

Yes
ANA Original Goods amenity set

Per All Nippon Airways' published policy, children traveling on international flights receive ANA Original Goods, which include a twinkle-smartphone toy, a paper-airplane balloon, and a cardboard aircraft coin bank — a curated set unique to ANA's children's product. The Sky Kids Card, a collectible card distributed to young passengers, accompanies the amenity set on many international routes.

Yes
Uchino Marshmallow Puff Gauze blanket

Per All Nippon Airways' published policy, infant passengers receive the Uchino Marshmallow Puff Gauze blanket — a brand partnership with Uchino, a Japanese textile manufacturer known for soft-gauze products. The blanket is designed for infant skin sensitivity and serves as a practical take-home item for families.

Yes
Diapers, formula, and bottle warming

Per All Nippon Airways' published policy, M and L disposable diapers are stocked free of charge on international flights. Powdered formula is available on board, and flight attendants can provide hot water for formula preparation and bottle warming on request. Families should still bring their preferred brand for domestic routes, where stocking may vary.

Yes
Sky Channel kids' entertainment

Per All Nippon Airways' published policy, the Sky Channel in-flight entertainment system includes a dedicated children's content section available in Japanese, English, Chinese, and Korean. Seat-back screens on international wide-body aircraft provide movies, cartoons, and interactive content suitable for infants through older children.

Source: All Nippon Airways official policy

Section 07

Do kids fly free or get a discount on ANA?

Per All Nippon Airways' published policy, a published child fare discount is available for children ages 2 through 11 on eligible fare classes. The discount is comparable to Japan Airlines' published child fare at approximately 33% off the adult Standard fare on international routes.

Child discount
Approximately 33% off adult Standard fare (comparable to JAL)
Age range
2–11 years
Discount
Approximately 33% off adult Standard fare (comparable to JAL)
Conditions
  • Discount applies to Standard and equivalent published fare classes
  • Not available on all promotional or lowest-bucket fares
  • Child must be between 2 and 11 years old at time of travel
  • Discount percentage may vary by route and fare class
The pricing reality

Per All Nippon Airways' published policy, the child fare discount is a published fare class — not a promotional offer — making it reliably available on most standard international bookings. At approximately 33% off the adult base fare, it is one of the more generous child discounts among the 28-airline benchmark set. Parents should compare the child fare against adult promotional fares at booking, as deeply discounted adult fares can sometimes undercut the child-fare price on specific routes. Always verify the fare breakdown at checkout before confirming.

Source: All Nippon Airways official policy

Section 08

ANA unaccompanied minor policy

Per All Nippon Airways' published policy, unaccompanied minor (UM) service is provided completely free of charge for children ages 6 through 11 — a globally distinctive policy shared only with Japan Airlines among the 28-airline benchmark set. Service is optional for ages 12–17. Connections on ANA-operated aircraft via Tokyo Haneda (HND) or Narita (NRT) are permitted.

Under 6 years
Not allowed

Per All Nippon Airways' published policy, children under 6 years old are not accepted for unaccompanied travel under any circumstances and must be accompanied by a passenger 18 years of age or older.

6–11 years
UM service required

Per All Nippon Airways' published policy, UM service is mandatory for children ages 6 through 11 traveling alone and is provided completely free of charge — one of only two airlines globally (alongside Japan Airlines) to waive this fee. Connections via HND or NRT on ANA-operated metal are permitted.

12–17 years
UM service optional

Per All Nippon Airways' published policy, UM service is optional for passengers ages 12 through 17. Those who do not elect UM service may travel as adults. Families can request the service for this age group at no charge as well, subject to availability.

Service fee
Free for ages 6–11 (only ANA + JAL globally); optional for 12–17
Restrictions
  • Children under 6 are not accepted for unaccompanied travel
  • Connections permitted on ANA-operated aircraft via Tokyo Haneda (HND) or Narita (NRT) only
  • Interline connections on non-ANA carriers are not included in the UM service
  • UM service is subject to flight availability and must be confirmed with ANA at least 24 hours before departure
How to book UM service
  1. 1

    Contact ANA reservations via the website, LINE messaging channel, or by phone to add UM service to the booking.

  2. 2

    Provide the child's full legal name, date of birth, and travel itinerary including any connecting flights via HND or NRT.

  3. 3

    Provide details of the responsible adult dropping off the child and the guardian receiving the child at the destination.

  4. 4

    Arrive at the airport at least 90 minutes before departure to complete UM documentation at the ANA ticket counter.

  5. 5

    The receiving guardian must present valid photo ID at the destination airport before the child is released by ANA staff.

Source: All Nippon Airways official policy

Industry context

How ANA's family policies compare among Asian premium and global carriers

All Nippon Airways scores 8.2 overall in Velivolo's benchmark — placing it in the 'Great' band alongside Japan Airlines and above the Asian cluster's next-highest scorer, Cathay Pacific (7.7). The clearest differentiator is the free unaccompanied minor service for ages 6–11: per ANA's published policy, this fee is waived entirely, a standard matched globally only by Japan Airlines. By contrast, per Cathay Pacific's published policy, UM fees run HKD 800 (approximately USD 102) on short-haul; per Singapore Airlines' published policy, the fee is SGD 100; and US carriers like United Airlines charge USD 150 each way.

On bassinets, ANA's published 10 kg cap trails the industry ceiling set by Singapore Airlines (14 kg per SQ's published policy — the highest in the benchmark). However, ANA's LINE app bassinet reservation channel is unique among Asian premium peers: per ANA's published policy, parents can message the ANA booking team through the LINE platform, a third-party messaging service (developed by LY Corp), to reserve bassinet bulkhead rows — a convenience not offered by Japan Airlines (phone-only) or Cathay Pacific (Manage Booking auto-allocation).

ANA's UM service is free for ages 6–11 — a global distinction shared only with Japan Airlines.

ANA's onboard amenity set is the most curated in the Asian cluster: the Uchino Marshmallow Puff Gauze blanket (a textile brand partnership), ANA Original Goods (twinkle-smartphone toy, paper-airplane balloon, cardboard aircraft coin bank), and a three-tier baby food menu — Baby Meal jars, Decoben bento, and Allergy-Reduced Meal — distinguish ANA from Emirates (auto-bassinet allocation, no equivalent gift set) and Lufthansa (reservable bassinets, no comparable goods set). Pre-boarding for families with children under 3 is broader than the US-typical under-2 threshold. The Star Alliance Pacific JV with United Airlines expands transpacific redemption. ANA delivers a premium family product at compelling value relative to Gulf carriers.

See the full breakdown in the airline comparison table below.

ANA for families: pros & cons

What works and what doesn't when flying ANA with kids.

Family Pros

  • FREE unaccompanied minor service for ages 6–11 — a globally unique waiver shared only with Japan Airlines, saving families USD 100–150 versus Cathay Pacific and US legacy carriers
  • Bassinet reservation via LINE app messaging is unique among Asian premium carriers, adding a convenient digital channel alongside phone and website options
  • Broadest pre-boarding threshold in the cluster: families with children under 3 board before general cabin, versus the US-typical under-2 standard
  • Onboard amenity set includes Uchino Marshmallow Puff Gauze blanket, ANA Original Goods gift set, three-tier baby food menu, free diapers (M/L), and powdered formula
  • Lap infants on international routes receive one free 10 kg checked bag — meaningful for gear-heavy families on transpacific trips
  • ANA Family Service desk at HND and NRT provides stroller loans and UM support at the hub, adding ground-level assistance beyond most carriers

Family Cons

  • International lap-infant fare is 10% of adult price plus taxes — on long-haul transpacific routes, the total can be significant; domestic-free perk does not apply internationally
  • Bassinet weight cap of 10 kg trails Singapore Airlines' published 14 kg limit — heavier infants may outgrow bassinet eligibility earlier
  • Bassinet availability is first-come, first-served and limited per aircraft; late reservations on popular routes may find all bulkhead rows occupied
  • UM connections are permitted only on ANA-operated metal via HND or NRT — interline segments on partner carriers are not included in the UM service
Plan ahead

Don't forget anything before your ANA flight

An interactive checklist tailored to ANA's family policies. Your progress saves to your browser automatically.

Interactive · Saved to your browser

Your ANA pre-flight checklist

13 timed tasks covering ANA's specific family policies from booking through boarding day, optimized for international transpacific flights.

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Pro Tips

Insider tips for flying ANA with kids

Practical advice you won't find on the airline's own page.

Reserve bassinet via LINE app early

Per All Nippon Airways' published policy, bassinet bulkhead seats on international wide-body flights are allocated on a first-come, first-served basis. Request via the LINE messaging app, ANA website, or by phone immediately after ticketing — popular routes fill bassinet rows weeks before departure. Confirm the bassinet weight limit of 10 kg applies to your infant's projected weight at travel time.

Book UM service as early as possible

Per All Nippon Airways' published policy, free UM service for ages 6-11 must be booked in advance and confirmed via the airline's official channels at least 7 days before departure. Per All Nippon Airways' published policy, walk-up UM bookings are not accepted at the airport. Arrange the service immediately after ticketing to avoid last-minute denial of boarding.

Pre-order the Decoben bento

Per All Nippon Airways' published policy, the three-tier baby food menu — including the Decoben bento, a decorated Japanese-style box for older infants and toddlers — must be pre-ordered via Manage Booking before departure. Last-minute requests at the gate or onboard cannot always be accommodated. Ordering at least 48 hours before departure is the safest window.

Use the Family Service desk at HND or NRT

ANA's Family Service desk at Tokyo Haneda and Narita airports is a published resource for families needing stroller loans, priority check-in assistance, or UM support documentation. Per All Nippon Airways' published policy, the desk can help arrange stroller loaners for families traveling light — a practical option on point-to-point trips where carrying a stroller adds friction.

Factor taxes into the infant fare budget

Per All Nippon Airways' published policy, international lap-infant fares are 10% of the adult base fare plus applicable taxes. On transpacific routes, Japanese airport taxes and destination-country fees can add meaningfully to the total beyond the published 10%. Request an itemized fare quote at booking — not just the base percentage — to budget accurately.

How ANA compares to other Asian premium carriers

Side-by-side family policies for the four major Asian premium carriers. Scores reflect the Velivolo family-friendliness benchmark on a 10-point scale.

AirlineLap InfantScore
ANAThis guideFree (Japan) / 10% intl8.2
Japan AirlinesFree (Japan) / 10% intl8.2
Singapore Airlines10% intl8.6
Cathay Pacific10% intl7.7

ANA family travel FAQ

Quick answers to the most-asked questions about flying ANA with babies and kids.

Per All Nippon Airways' published policy, infants under 24 months traveling on domestic Japan routes pay no base fare and fly free of charge on a parent's lap. On international routes, a fare of 10% of the adult ticket price applies plus applicable taxes and airport fees. A minimum age of 7 days is required for all infant travel. On transpacific routes, the tax component can be meaningful, so parents should request an itemized breakdown at booking rather than assuming the total is simply 10% of the adult fare. Always verify the current fare structure at ana.co.jp before booking.

Per All Nippon Airways' published policy, infants under 24 months may travel as lap infants without a purchased seat on both domestic Japan and international flights. A dedicated seat is not required but is strongly recommended by safety authorities — including the FAA — for infants on long-haul flights. If a seat is purchased, the child restraint system (car seat) used in-cabin must carry FAA, JCAB (Japan Civil Aviation Bureau), or CAAS (Civil Aviation Authority of Singapore) approval. Purchasing a seat entitles the infant to a full adult baggage allowance for their fare class. Always verify directly at ana.co.jp before booking.

Per All Nippon Airways' published policy, bassinets are available on all international wide-body aircraft — Boeing 777-300ER, 787-8, 787-9, 787-10, and Airbus A380 — at no additional charge. The weight limit is 10 kg (approximately 22 lbs) and the dimensions are 85×45×33 cm. Reservation is on a first-come, first-served basis and can be made via the ANA website's Manage Booking tool, by phone, or — uniquely among Asian premium carriers — through the LINE messaging app, a third-party platform with a published ANA integration. Bulkhead rows are limited per aircraft, so requesting early after ticketing is essential. Always confirm availability directly through ANA's channels.

Per All Nippon Airways' published policy, ticketed children ages 2 and above receive the same checked-baggage allowance as adults on the same fare class. Lap infants on international routes are entitled to one free checked bag up to 10 kg in addition to a collapsible stroller. The diaper bag is accepted as a supplemental free carry-on and does not count against the standard carry-on allowance. On domestic Japan routes, the lap-infant checked-bag policy may vary; parents should confirm the specific allowance for domestic itineraries at ana.co.jp before travel.

Per All Nippon Airways' published policy, unaccompanied minor service is completely free of charge for children ages 6 through 11 — a globally distinctive policy shared only with Japan Airlines among the major international carriers. Children under 6 may not travel unaccompanied under any circumstances. UM service is optional for ages 12 through 17. Connections on ANA-operated aircraft via Tokyo Haneda (HND) or Narita (NRT) are permitted under the UM program; interline connections on partner carriers are not included. Parents should book UM service in advance through ANA reservations and arrive 90 minutes before departure for documentation. Always verify current terms at ana.co.jp.

Per All Nippon Airways' published policy, unaccompanied minor service for children ages 6 through 11 is provided completely free of charge — there is no service fee, handling surcharge, or booking fee associated with the UM program for this age group. This is one of only two airlines globally, alongside Japan Airlines, that waive the UM fee entirely. For context, per Cathay Pacific's published policy the UM fee is HKD 800 (approximately USD 102) on short-haul; per Singapore Airlines' published policy the fee is SGD 100; and US legacy carriers such as United Airlines charge USD 150 each way. The ANA UM fee waiver is a meaningful cost saving on transpacific routes. Verify at ana.co.jp before booking.

Per All Nippon Airways' published policy, bassinet bulkhead rows on international wide-body flights can be reserved through multiple channels, including the LINE messaging app — an integration with the third-party platform operated by LY Corp (formerly Naver) that is unique among Asian premium carriers. Japan Airlines, by contrast, requires phone-only bassinet reservation via the JAL Contact Center. Singapore Airlines uses Manage Booking auto-allocation. The LINE integration allows parents to message ANA's team in a familiar mobile interface to request a specific bulkhead row. Bassinets hold infants up to 10 kg in a 85×45×33 cm cradle. Availability is first-come, first-served; always confirm the reservation is recorded at ana.co.jp after submitting via LINE.

According to All Nippon Airways' published information, the Sky Kids Card is a collectible card distributed to young passengers traveling on ANA international flights as part of the airline's children's amenity program. The card is part of a broader ANA Original Goods set that includes the twinkle-smartphone toy, paper-airplane balloon, and cardboard aircraft coin bank. The Sky Kids Card series continues as a recurring collectible across ANA routes, with card designs varying by route and season. Children in the ANA Mileage Club can also earn miles on travel, and the card is a small but memorable touch that parents frequently cite as a child-engagement highlight. Confirm current card availability at ana.co.jp or with ANA cabin crew on the day of travel.

Per All Nippon Airways' published policy, a three-tier baby and child food menu is available on international long-haul flights. The Baby Meal consists of pureed jars suitable for the youngest infants; the Decoben bento is a decorated Japanese-style bento box designed for older infants and toddlers; and the Allergy-Reduced Meal is available for families managing common food allergies. Halal, vegetarian, and Kosher special meals are also offered. All baby food selections must be pre-ordered via Manage Booking before departure — last-minute requests onboard may not be accommodated. Powdered formula and hot water for preparation are available on board on request. Confirm meal availability for specific routes at ana.co.jp before booking.

Per All Nippon Airways' published policy, a child fare is available for passengers ages 2 through 11 on eligible international fare classes. The discount is approximately 33% off the adult Standard fare, comparable to the published child fare offered by Japan Airlines on equivalent routes. The discount applies to Standard and similar published fare classes and is a stable offering rather than a limited promotion, making it reliably accessible for families booking in advance. Parents should compare the child fare against any available promotional adult fares at checkout, as promotional rates can sometimes be lower than the discounted child fare. The child fare is not available on all fare types or in all fare buckets. Verify the applicable discount for your specific itinerary at ana.co.jp.

Per All Nippon Airways' published policy, families traveling with children under 3 years old are invited to board before general cabin passengers — a pre-boarding threshold that is broader than the under-2 standard at most US legacy carriers. Pre-boarding occurs after passengers requiring special assistance and before the general boarding sequence. No fee or special request is required; gate agents identify families during the boarding process. ANA's Family Service desk at Tokyo Haneda (HND) and Narita (NRT) can also assist with ground-level coordination for families needing additional time. Families should confirm their family composition with the gate agent upon arrival to ensure they are included in the pre-boarding call. Always verify at ana.co.jp before travel.

Per All Nippon Airways' published policy, medium (M) and large (L) disposable diapers are stocked free of charge on international wide-body flights. Powdered formula is available on board, and flight attendants can provide hot water for formula preparation as well as bottle warming on request. Parents are still advised to bring a supply of their preferred diaper brand and ready-to-feed formula for domestic Japan routes, where stocking may be more limited, and as backup in case supplies run short on very long transpacific sectors. Changing tables are available in lavatories on wide-body international aircraft. Always confirm current stocking policies at ana.co.jp before your specific departure.

About the author

Lia is the foremost expert in child passenger safety in aviation. A certified Child Passenger Safety Technician with credentials in the US, Canada, UK, and Australia, she built Velivolo to give every parent instant access to verified airline policies and trusted gear recommendations. Her work has been recognized by Brian Kelly, founder of The Points Guy, in his book "How to Win at Travel."

Credentials
Certified CPST (US, Canada, UK, Australia)STAC Training (Safe Transport for All Children)FAA aviation safety advocateAuthor of Santino's Travel Tales

Sources

Last reviewed: May 4, 2026 · Reviewed quarterly for accuracy

  1. 1
    All Nippon Airways — Passengers with Children (2026)
    Official lap-infant, bassinet, stroller, UM, and family boarding policies.
    Open source
  2. 2
    All Nippon Airways — Baggage Information (2026)
    Checked baggage allowances by passenger type and fare class.
    Open source
  3. 3
    All Nippon Airways — Unaccompanied Minor Service (2026)
    Age requirements, fee waiver, connection permissions, and booking process.
    Open source
  4. 4
    FAA — Flying with Children (2026)
    FAA child restraint system requirements and recommendations for child safety in-flight.
    Open source
  5. 5
    TSA — Traveling with Children (2026)
    TSA rules for traveling with infants including formula, breast milk, and child gear through security.
    Open source

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