KidsPort Play Area
Play and shake out the wiggles in a dedicated play area while you wait, before heading through security.
The short answer
Norfolk International has a KidsPort play area in the Main Lobby before security, three Mother's Rooms (Main Lobby, near Gate A2 and near Gate B19) and family restrooms in the lobby, on both concourses and in the Arrivals Terminal. Its official site lists no sensory room, family security lane, stroller rental or family lounge.
Every fact on this page checked against official sources on Nov 1, 2026

Velivolo family score
Decent
Kids' play area
KidsPort
Main Lobby, before security
Nursing rooms
3 Mother's Rooms
Main Lobby, near A2 and near B19
Family restrooms
Lobby and concourses
Plus the Arrivals Terminal
Sensory room
Not confirmed
Sunflower lanyards instead
Stroller rental
Not confirmed
Not mentioned by ORF
ORF has a Main Passenger Terminal, with the Main Lobby and Concourses A and B, plus a separate Arrivals Terminal for baggage claim. Before security, the Main Lobby has the KidsPort play area and a Mother's Room. Past security there are Mother's Rooms near Gate A2 and Gate B19, family restrooms on the concourses and water bottle fill stations. Ask at the Information Center for the ORF coloring book or a My First Flight pin. The official site lists no sensory room, family lane or stroller rental.
Velivolo family score
Decent
Scored on published facilities, not opinion.
A KidsPort play area in the Main Lobby, before security.
Three equipped Mother's Rooms plus family restrooms in the lobby, on the concourses and in the Arrivals Terminal.
Concourse checkpoints listed 4am to 8:30pm; no family lane published.
Two terminal buildings, with ticketing and gates in the Main Passenger Terminal.
Burger King and Starbucks before security, with more options on both concourses.
Sunflower lanyards and TSA Cares support, but no sensory room.
Facility matrix
Terminal, gate, which side of security, hours and cost — in one place. Where Norfolk publishes nothing, we say so rather than guess.
| Facility | Status | Terminals | Security side | Hours | Age limit | Cost |
|---|---|---|---|---|---|---|
Children's play area 1 locations | Available | Main Passenger Terminal, Main Lobby | Before security | Not published | Not published | Unknown |
Nursing room 3 locations | Available | Main Lobby; Concourse A near Gate A2; Concourse B near Gate B19 | Both sides | Not published | Not published | Unknown |
Family restroom | Available | Main Lobby, Concourses A and B, Arrivals Terminal | Both sides | Not published | Not published | Unknown |
Baby changing table | Available | Family restrooms, most other restrooms and every Mother's Room | Both sides | Not published | Not published | Unknown |
Sensory room | Unconfirmed | Not published | Not published | Not published | Unknown | |
Family security lane | Unconfirmed | Not published | Not published | Not published | Unknown | |
Stroller rental | Unconfirmed | Not published | Not published | Not published | Unknown | |
Dedicated family lounge | Unconfirmed | Not published | Not published | Not published | Unknown |
Norfolk International's KidsPort Play Area sits in the Main Lobby before the security checkpoints, so use it before you head to your concourse.
Verified Nov 1, 2026 · Norfolk International Airport: Family TravelORF has three Mother's Rooms, one in the Main Lobby before security and one on each concourse near Gates A2 and B19, each with a chair, changing table, kids' play table, microwave, sink and outlets.
Verified Nov 1, 2026 · Norfolk International Airport: Family TravelORF lists family restrooms in the Main Lobby, on the airline concourses and in the Arrivals Terminal, where there is also an adult changing table.
Verified Nov 1, 2026 · Norfolk International Airport: AccessibilityORF says changing tables are in its family restrooms and most other restrooms, and each Mother's Room has one.
Verified Nov 1, 2026 · Norfolk International Airport: Family TravelNo sensory room appears on ORF's site; it offers Hidden Disabilities Sunflower lanyards through the Information Center.
Verified Nov 1, 2026 · Norfolk International Airport: AccessibilityORF lists TSA concourse checkpoints open 4am to 8:30pm but publishes no family lane.
Verified Nov 1, 2026 · Norfolk International Airport: Hours of OperationNo stroller rental appears on ORF's site, only self-serve Smarte Carte luggage carts.
Verified Nov 1, 2026 · Norfolk International Airport: Passenger ServicesORF lists no family lounge; the USO Lounge in the Arrivals Terminal is for active duty and retired military members and their families.
Verified Nov 1, 2026 · Norfolk International Airport: Passenger ServicesPlay
One play area, with the gate it sits beside and whether you can reach it on a connection.
Play and shake out the wiggles in a dedicated play area while you wait, before heading through security.
Feeding
All 3 locations with the gate each one sits beside — the detail that decides whether you can actually reach it.
Main Passenger Terminal · Main Lobby
Equipped with a comfortable chair, changing table, kids' play table, microwave, wipes, sink and several outlets.
Near Gate A2
Main Passenger Terminal · Concourse A
Equipped with a comfortable chair, changing table, kids' play table, microwave, wipes, sink and several outlets.
Near Gate B19
Main Passenger Terminal · Concourse B
Equipped with a comfortable chair, changing table, kids' play table, microwave, wipes, sink and several outlets.
Changing
Main Passenger Terminal
Main Passenger Terminal
Arrivals Terminal
Security
Family lane
ORF lists its TSA concourse checkpoints as open 4am to 8:30pm, adjusted to demand, and publishes no family lane. Its Family Travel page suggests explaining the screening steps to children beforehand. For screening help, contact TSA Cares at least 72 hours before travel.
Strollers and car seats
Strollers, baby carriers and car seats go through the X-ray, and anything too large is inspected by hand. Take your child out and carry them through the walk-through metal detector.
Formula, milk and baby food
Formula, breast milk, toddler drinks and baby food are allowed over 3.4 oz (100 ml) and do not need to fit in the quart bag. Tell the officer at the start of screening and take them out of your bag.
Shoes and jackets
Children 12 and under can leave their shoes, light jackets and headwear on during screening.
TSA PreCheck with kids
ORF encourages travellers to apply for TSA PreCheck online. TSA sets the rules for children in the PreCheck lane, so check its site before you fly.
Arrive and check in
Check in online if you can. If you need to check a stroller or have a question about your child's ticket, see your airline's check-in desk.
ORF suggests arriving at least two hours early with children.
Before security
Let kids play at KidsPort in the Main Lobby and use the lobby Mother's Room if you need it.
Ask at the Information Center for the ORF coloring book or a My First Flight pin.
At the checkpoint
Fold the stroller for the X-ray and carry your child through the metal detector. Tell the officer about formula or breast milk at the start.
Contact TSA Cares at least 72 hours before travel if you need help.
Feed and change
Past security, use the Mother's Room near Gate A2 or Gate B19, or a family restroom on your concourse.
Refill bottles at the water stations just past the checkpoints.
Norfolk International publishes nothing about stroller rental. Smarte Carte luggage carts cost $7, with a $0.25 refund on return.
Not published by Norfolk International; set by each airline.
Transfers
On foot (no train)
Norfolk has a Main Passenger Terminal, with ticketing, the Main Lobby and Concourses A and B, and an Arrivals Terminal with baggage claim, rental cars and rideshare. The Information Center is in the Main Lobby near the pedestrian bridge. Self-serve Smarte Carte luggage carts cost $7, with a $0.25 refund when returned to a rack, and the terminal is open 24 hours.
Layover playbook
What to actually do, by how long you have.
Know your rights
Lactation rooms
As a medium hub, Norfolk International falls under the FAM Act's requirement for a non-restroom lactation space past security. ORF lists Mother's Rooms near Gate A2 and Gate B19.
Changing tables
ORF says changing tables are in its family restrooms and most other restrooms, and each Mother's Room has one.
Milk and formula
TSA's national rule applies at Norfolk International: formula, breast milk and baby food are allowed over 3.4 oz (100 ml) and do not need to fit in the quart bag. Declare them at the start of screening.
Boarding
Family boarding is set by your airline, not by Norfolk International. Check your carrier before you fly.
If the facility is not there
Ask at the Information Center in the Main Lobby near the pedestrian bridge, or ask Airport Police, who are on duty 24 hours. For screening help, contact TSA Cares at least 72 hours before travel.
Verified Nov 1, 2026 · FAA: Passenger Boarding (Enplanement) Data for U.S. AirportsQuestions
Yes. Norfolk International has the KidsPort Play Area in the Main Lobby, before the security checkpoints, where little ones can play and shake out their wiggles while you wait. Because it sits before security, plan to use it before you head to your concourse checkpoint rather than after. ORF doesn't publish separate hours for KidsPort, although the terminal itself is open around the clock. For quieter fun, ask at the Information Center for the airport's aviation-themed coloring and activity book, or download it from ORF's Family Travel page.
ORF has three Mother's Rooms. One is in the Main Lobby before security, one is on Concourse A near Gate A2 and one is on Concourse B near Gate B19, so there is a room past the checkpoint whichever concourse your flight uses. The airport says each room has a comfortable chair, a changing table, a small play table for kids, a microwave, wipes, a sink and several outlets, which makes them handy for pumping, warming a bottle or a calm feed before boarding. They are separate from the restrooms.
Yes. ORF lists family restrooms in the Main Lobby, on the airline concourses and in the Arrivals Terminal, where baggage claim is. The Arrivals Terminal family restroom also has an adult changing table, which helps families travelling with an older child who needs one. ORF says changing tables are inside its family restrooms and in most of its other restrooms, and every Mother's Room has one too. Its regular restrooms also have a Step and Wash footstool so small children can reach the sink on their own.
Norfolk International's official site doesn't list a sensory room. It does take part in the Hidden Disabilities Sunflower program: you can request a sunflower lanyard by emailing the airport with your full name, then collect it at the Information Center or have it posted to a US address, allowing up to seven business days plus mail time. Wearing the lanyard quietly tells staff you may need extra help or time, although it doesn't give priority in lines. For checkpoint support, contact TSA Cares at least 72 hours before you fly.
ORF lists its TSA concourse checkpoints as open from 4am to 8:30pm, with hours adjusted to demand, and doesn't publish a dedicated family lane. TSA's national rules apply: children 12 and under can keep their shoes, light jackets and headwear on, strollers and carriers go through the X-ray, and you carry your child through the metal detector. ORF's Family Travel page suggests explaining the steps to children ahead of time so the checkpoint feels less overwhelming, and allowing at least two hours at the airport.
ORF's official site doesn't mention stroller rental, so bring your own and gate-check it under your airline's rules, which are set by the carrier rather than the airport. Self-serve Smarte Carte luggage carts are outside the ticket counters on both sides of the Main Passenger Terminal, near baggage carousel 2 in the Arrivals Terminal and at rental car return. They cost $7, with a $0.25 refund when you return one to a rack. If you run short of diapers or medicine, ORF's Hudson stores sell them.
Before security, the Main Lobby has Burger King, a Starbucks that ORF lists as open 24 hours and The Local @ ORF. Past security, Concourse A has Starbucks, Town Center Cold Pressed and High Tide Bar Bites, while Concourse B has Back Bay Bistro, Starbucks and the Fresh Attractions self-serve kiosk, which ORF lists as open around the clock. ORF says many of its restaurants have kids' menus and can offer healthier options on request, and its self-serve kiosks stock fresh fruit and grab-and-go snacks.
TSA's national rules apply at Norfolk International. Formula, breast milk, toddler drinks and baby food, including puree pouches, are allowed in your carry-on in amounts over 3.4 oz (100 ml) and don't need to fit in your quart bag. Tell the officer at the start of screening and take them out of your bag to be screened separately. Ice packs and gel packs are allowed too, and your child doesn't need to be travelling with you for you to carry breast milk. You can ask for private screening at any time.
Verification
Every figure on this page traces to one of these. Checked Nov 1, 2026.
KidsPort play area, Mother's Room locations, changing tables, family activities and Sunflower lanyards · 2026
Family restrooms, Mother's Room equipment, luggage carts and water stations · 2026
Family restrooms, adult changing table, Sunflower program and TSA Cares · 2026
Checkpoint hours and restaurant locations by concourse · 2026
Restaurants before and after security · 2026
National liquids, shoes and screening rules for children · 2026
The legal basis for lactation space at medium and large hubs · 2018
CY2025 boardings and hub size (ORF is a medium hub), used for the FAM Act check · 2026
Official terminal map (PDF linked from the Terminal Guide) showing concourses, gates, restrooms, Mothers Rooms and the KidsPort play area · 2026

Founder & Family Travel Editor
Lia has flown with her own kids through more than 40 airports and built Velivolo so parents stop guessing what is actually waiting on the other side of security.
Gate-level family facilities for airports worldwide, checked against official sources and dated so you know how fresh they are.